Training & Compliance Officer

Job Description

- Provide coordination and programming of all aspects of Flight and Cabin Crew training compliance

- Permanent full-time opportunity

- Option to be located in Adelaide, Sydney, Melbourne or Brisbane

At QantasLink we don’t just fly – we connect communities and industries with an unwavering commitment to safety and excellence. As part of the Qantas Group, we take pride in delivering exceptional service while fostering a strong culture of performance, engagement, and continuous improvement.

The Training & Compliance Officer is responsible for coordinating and managing all aspects of training for A220 Flight Crew and Cabin Crew, including both initial and recurrent compliance requirements. This role specifically oversees Flight Crew Line Flight Proficiency Checks, Emergency Procedures training, recurrent simulator and ground training, upgrade training, continuity of flight crew medical(s) compliance and the completion and maintenance of training programs and records, both manual and electronic.

Your role and responsibilities will be:

- Ensuring aircrew legalities and expiry databases are compliant, and aircrew records and documentation are compliant with the company operations manual(s) and applicable CASA legislation. You will also provide administrative and operational support to the Part 121 Training organisation.

- Accurate and timely implementation of rostering amendments of all aircrew (Flight and Cabin) in response to training disruptions across the A220 network. Critical to the role is ensuring all replanning remains compliant with relevant Industrial Agreements, CASA regulations, internal procedures, and protocols. In this role, you will engage with various stakeholders within Flight Operations, Standards and Development and the ROC to ensure that crew training remains effective and efficient.

- The ideal candidate will have experience with iFlight and have the ability to create good rapport with CASA and other stakeholders.

Your experience, qualifications and attributes will include:

- Minimum 2 years’ recent experience within the Operational Industries (ie. Aviation, Transport etc) preferably within a rostering, training, or operational role.

- Demonstrated knowledge of airline operating practices and associated regulatory guidelines and compliance.

- Proven ability to work within a high pressure, time critical team environment, with the ability to execute responsibilities independently, meet deadlines and work under pressure across conflicting priorities

- Demonstrated organisational and analytical skills

- Detailed knowledge of Aircrew Awards and relevant CASA regulations

- Demonstrated influencing, negotiation and conflict resolution

- Good computer skills with experience in data base operations

- Proven problem solving and decision‑making skills

- Proven ability to proactively identify issues, develop strategic options, and drive decisions to plan and implement activities to achieve desired outcomes.

- Highly effective written and verbal communication and interpersonal skills.

- Proven experience partnering with the business ensuring operational requirements are met

- Previous experience with an Airline/Crew management system (iFlight), Reservations system (1ARES) and Microsoft Office Productivity tools (desirable)

The Qantas employee benefits program offers amazing benefits that extend well beyond travel.

- We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.

- We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave and the option to purchase additional paid leave for eligible employees.

- We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships.

- We’ll support your wellbeing: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan.

The Qantas Group is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at time of application. Your personal information will be kept confidential in compliance with relevant privacy legislation.

If you’re ready to step into a culture that will challenge and excite you, submit an application and let’s explore how we go places together.

Applications close: Sunday 23rd November 2025

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