Aged Care Engagement and Coordination Officer

2 weeks ago


Rockhampton Regional, Australia Right at Home Full time

Welcome to Right at Home

Right at Home has a mission to ‘improve the quality of life for those we serve’. We do this by choosing the Right People, to deliver the Right Services with the Right Approach. To continue this unwavering standard of quality care, we look for people who build our culture, who are sensitive and adaptable to clients’ different personalities, cultural backgrounds, and home dynamics, and who align with our values of flexibility, approachability, accountability, collaboration and integrity.

Benefits of Becoming a Right at Home Caregiver

The foundation of becoming a successful Right at Home care worker is a deep passion for people and a commitment to providing high-quality care. In return, Right at Home provides flexibility and work security and a sense of belonging to a local, and national team. Right at Home values and supports your contribution and focuses on your career development with mentoring by experienced nurses and care managers, ongoing training, and continuous support with care manager supervision.

Job Description

We’re looking for a vibrant and people-focused Aged Care Engagement and Coordination Officer to join our passionate team in Rockhampton. If you thrive on meaningful connections, love organising, and genuinely care about improving lives this is the role for you.

Responsibilities:

- Connecting with clients, families, and health professionals
- Coordinating services and developing individualised care plans
- Supporting smooth onboarding and ongoing engagement
- Making every interaction matter

Requirements:

We’re seeking someone who is both caring and capable someone who thrives on connection and brings a high level of professionalism to everything they do. You will ideally have experience in care coordination, case management, or a similar role, and a background in aged care, disability support, or community services.

- Diploma qualified nurse highly encouraged to apply, RN / EN
- Certificate IV or Diploma in Aged Care, Disability, Community Services or similar (preferred) with minimum 2 years' experience
- Knowledge of Home Care Packages (HCP) and or NDIS (Desirable)

Preferred Skills:

- Strong Communication Skills
- Interpersonal & Relationship-Building Skills
- Problem-Solving & Critical Thinking
- Attention to Detail & Documentation Accuracy
- Knowledge of Community/Aged Care Systems
- Leadership & Team Coordination
- Tech-Savvy & System Competence
- Understanding of Care Standards & Ethical Practice
- Client-Centred Mindset

If you are passionate about delivering exceptional care and meet the qualifications listed above, we would love to hear from you. Please submit your resume along with a brief cover letter outlining your experience and availability.

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