(Apply Now) Front Counter Sales

3 days ago

Townsville, Australia Frontline Human Resources Full time

Front Counter Sales / Warehouse Assistant

Our Company

Established in 2001 and still privately owned, Frontline Human Resources has a legacy of creating opportunities for workers through recruitment, labour hire, and group training for apprentices. Australian owned and operated, FHR has branches across Victoria, New South Wales, South Australia, and Queensland. We work with a large network of employers, from local businesses to major household names.

The Role

FHR currently have multiple opportunities for an experienced Front Counter Sales/Warehouse Assistant to join our client located in Carrara. We have immediate starts available for the candidates who're successful in their application for these positions.

Benefits

- Enjoy a competitive hourly wage of $35 per hour

- This role offers work Monday to Friday, 5am to 1pm or 6am to 2pm

- Elevate your career within the organisation with the potential for full-time employment for the right candidate

- Experience a workplace culture that prioritises health and safety, ensuring a secure environment for you to perform your duties

Key Responsibilities

- Customer Service & Sales Support: Provide professional and friendly service to trade and retail customers, processing sales orders accurately and offering product advice or recommendations based on customer needs.

- Order Processing & Invoicing: Handle counter and phone enquiries, raise quotes, process sales orders, and issue invoices through the internal point-of-sale system.

- Stock Control & Merchandising: Assist with stock replenishment, maintain product displays, and ensure the trade counter and showroom are clean, organised, and well-presented at all times.

- Product Knowledge & Technical Advice: Develop a strong understanding of Gyprock products, accessories, and systems to confidently assist customers with technical product information and solutions.

- Team Collaboration: Work closely with warehouse, logistics, and sales teams to ensure customer orders are fulfilled accurately and delivered on time.

Skills & Experience

- Customer Service & Communication Skills: Ability to build strong relationships with trade customers, communicate clearly, and deliver professional service both in person and over the phone.

- Product & Technical Knowledge: Understanding of building materials (particularly plasterboard and related products) with the ability to provide accurate product advice and solutions.

- Sales & Computer Literacy: Competence in using point-of-sale systems, handling transactions, preparing quotes, and managing orders efficiently in a fast-paced trade environment.

Working with FHR

At FHR, we celebrate people who are proud to be different. We value Safety, Integrity, Diversity, Courage, and Passion. We stand by these values in the way we act, and the people we hire.

All employees are backed by our:

- Unwavering commitment to workplace safety

- National footprint and industry expertise

- Reliable back‑office and high compliance.

We are an equal opportunity employer, committed to providing working environments that embrace and value diversity and inclusion.

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