Front Office
1 week ago
Front Office & Sales Support Coordinator Superstar
About Us
We're a dynamic and professional business committed to delivering outstanding customer service and operational excellence. As we continue to grow, we're looking for a proactive and detail-oriented Front Office & Sales Support Coordinator to join our team and help drive our success.
About the Role
This is a fast-paced, multifaceted role where you'll be the first point of contact for customers and a key support for our sales team. You'll manage front office operations, assist with quoting and order processing, and contribute to projects that elevate our professionalism and efficiency.
Key Responsibilities
Manage front office operations with guidance from the manager
Support the sales team with customer engagement, quotes, and order processing
Handle incoming calls, emails, and inquiries professionally
Prepare and issue quotations, invoices, and reports
Maintain accurate records of customer, sales, and inventory data
Assist with stock control and inventory management
Coordinate scheduling and communication between clients and staff
Provide exceptional customer service and resolve issues promptly
Compile sales reports and analyze data for growth opportunities
Collaborate across departments to ensure smooth workflow
General administration including filing and documentation
Contribute to process improvement projects and software tools
Maintain and update databases regularly
Key Competencies
Strong customer service and complaint-handling skills
Clear verbal and written communication
Excellent time management and multitasking ability
Problem-solving mindset with attention to detail
High accuracy in data entry and reporting
Collaborative team player with positive interpersonal skills
Adaptability in a fast-paced environment
Proficient in MS Office (Word, Excel, Outlook) and sales/inventory systems
Integrity and sound judgment in handling sensitive information
Qualifications & Requirements
Excellent communication and negotiation skills
Ability to work independently and unsupervised
Conscientious, diligent, and detail-oriented
Strong computer literacy
Analytical reasoning and ability to interpret technical instructions
Current valid driver's license required
What We Offer
Supportive and professional team environment
Opportunities to grow and contribute to meaningful projects
A role where your input and initiative are valued
Ready to join a team where your skills make a real impact?
Click Apply Now and submit your resume and cover letter. We look forward to hearing from you
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