Business Support Officer

At the Department of Justice and Community Safety, we’re looking for people who want to make a difference. People who take pride in their work. People who get things done. People who are committed to making Victoria a safer place.

We embrace diversity and strive to have a workforce that reflects the community we serve. We’re all about recruiting the best people, regardless of gender, age, disability, religion, sexual orientation, or cultural background. If you think you can do the job and would be a good fit for our department, we’d love to hear from you.

The department is committed to the safety and wellbeing of children and recognises that children’s rights need to be respected, their views welcomed and valued, and their concerns taken seriously and acted upon.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.

For more information on working with us and our recruitment process, please visit justice.vic.gov.au/careers.

- Utilise your administrative expertise to provide support and advice to Corrections Victoria at Port Philip Prison

- 2 x ongoing, full-time opportunities to work with a high-performing and passionate team in the Victorian Public Service

- VPS Grade 3: $79,122 - $96,073 plus superannuation.

About the Business Unit: The Corrections and Justice Services (CJS) group, comprising Corrections Victoria, Justice Health and Justice Services, plays an integral role in developing safer and more resilient communities and in delivering a trusted justice and community safety system.

Located at Truganina, Port Phillip Prison is a 20-bed maximum security Prison for prisoners who require care in a subacute care. Port Phillip Prison (St Johns Subacute Unit) provides a holistic, multidisciplinary approach to individualised care which motivates, encourages and promotes reintegration into the community.

About the Role: Reporting to the Planning and Performance Manager the Business Support Officer will be responsible for providing essential support to the operations of Port Phillip Prison.

Some of your duties will include:

- As part of the Performance and Planning Team and under direction, providing a broad range of general administrative support services to PPP senior operational staff using an understanding of prison issues to determine priorities

- Managing the prisoner phones process on behalf of the location including conducting prisoner phone verifications, data entry and ensure up to date and accurate records are maintained regarding prisoner phone accounts

- Assisting with the coordination of business activities and undertaking a range of administrative functions including minute-taking and meeting arrangements, word processing, archive management.

To learn more about this role before applying, please read the attached position description.

About You: As our ideal candidate, you will possess:

- Experience in, or capacity to quickly learn and use, Corrections Victoria and Department of Justice and Community Safety systems and applications

- The ability to effectively use departmental computer systems for basic word processing, email, appointment scheduling, internet and intranet functions

- The ability to produce a range of complex business correspondence and reports that present clear, factual and pertinent information based on knowledge, research and analysis

- The desire to understand issues, needs and motivations of others while establishing trust and mutual respect in support of others and providing information and decisions in a sensitive and considerate manner.

Qualifications/Requirements:

- Must hold a Victorian Driver's License

- No formal qualifications are required for this position.

- Experience in the use of Microsoft Office is highly desirable.

How to Apply: Please click the Apply button on this advertisement. Applications should include a resume and covering letter. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.

The successful candidate will be required to undergo pre-employment checks which may include reference checks, national police checks and misconduct screening. Depending on the role, other checks may include VicRoads checks, drivers licence checks, medical checks, Working with Children Checks, and Declaration of Private Interests (for executive and responsible officer roles).

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.

IMPORTANT INFORMATION:

CHILD SAFE STATEMENT OF COMMITMENT:

The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.

Applications close Monday 17 November 2025 at 11.59pm

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