Team Leader

3 days ago


Sunshine Coast Regional, Australia StudentUniverse Full time

Overview

Team Leader ( Cruiseabout )- Sunshine Coast, QLD

Location: Queensland • Brand: Cruiseabout • Work type: Full time

Apply now Refer a friend

Responsibilities

- Quoting, booking and invoicing cruise bookings and packages
- Ensure that KPIs are met, meeting and exceed monthly sales targets
- Support and handle walk in, email & telephone enquiries efficiently and accurately
- Maximise sales opportunities by upselling & cross-selling
- Monitor and action all relevant mailboxes daily
- Maintain accurate and comprehensive product information in order to deliver and generate sales

Who are you?

- Proven experience working in a customer service environment and working towards sales targets
- Minimum 2 years’ retail or wholesale experience in the Cruise or Travel Industry
- GDS experience
- Exceptional focus on details, adept problem-solving skills, and thrive under pressure
- Ambitious, highly motivated, and proficient in organizing tasks efficiently

What you’ll Enjoy

🛳️ Set Sail on Exclusive Perks: Opportunities to participate in onboard ship inspections and enjoy exclusive cruise discounts for your personal seafaring adventures

🌏 Navigate the World: Become a cruise expert with access to industry travel discounts and qualify for sponsored Familiarisation Cruises to explore new destinations and cruise products worldwide

🙋🏾♀️ Culture: You will be employed by an inclusive company that offers a team culture like no other in the industry. Flight Centre Travel Group Australia is proud to be a certified Great Place To Work® Australia New Zealand Pty Ltd

👐🏽 Diverse Crew: FCTG is an Equal Opportunity Employer and encourages all suitably qualified applicants to apply, including Aboriginal and Torres Strait Islander People and people from racial, ethnic, or ethno-religious minority groups and people with disability

🎉 Chart Your Course for Growth: Access tailored Learning & Development pathways, including in-depth training on cruise products to enhance your skills

🏆 Exclusive Staff Discounts: Accessible via our employee-only portal with 350+ of Australia’s leading retailers, health and wellness discounts, financial planning advice, employee share plan and more

💎 Explore Endless Horizons: Build a rewarding career across our global network of brands and businesses – we prioritise promoting talent from within

🥦 Corporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, and access to internal gym

🌞 Mental Health: Support and Employee Assistance Program for staff and family

🎉 Social: Regular awards nights, social team-building and industry events, with the opportunity to attend global conferences

🙏🏼 Giving Back: Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave

💚 Sustainability at the Helm: We are committed to sustainable practices that protect the environment for the future of cruising and tourism

Please advise your leader before applying

Let’s turn your passion for cruise holidays into an unforgettable journey with us 🚢✨ Join the cruise revolution and let's make waves together 🌊 #CruiseIntoYourDreamJob

#J-18808-Ljbffr


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