Customer Relations

3 days ago

Orange City Council, Australia Heartland Motors Full time

Here's an exciting opportunity to join our outstanding Service Department in a Customer Relations role at West Orange Motors.

West Orange Motors is the largest multi-franchise dealership in the NSW Central West. Offering Sales, Servicing, Parts, Finance & Insurance across 10 different brands. We are also part of the Tony White Group, one of Australia's largest family owned automotive dealership groups. With the opportunities presented by our multiple brands, diversity of roles and range of locations, recruits to our business will find the opportunity to increase their skills, knowledge, experience and versatility within the organisation.

Previous experience in Customer Service, or Hospitality sectors would be helpful however not necessary as dealer and manufacture training will be provided. You will develop an understanding of automotive servicing, parts and repair to be able to translate technical information for customers.

Our Ideal Candidate

- Well-developed communication skills both verbal and written
- Excellent problem-solving skills
- Confident telephone techniques
- Ensuring high levels of customer service
- Ability to meet commitments in a timely manner
- High level of computer competency
- Exceptional time management skills
- Strong administration and organisational skills
- Great ability to work within a team environment
- Previous customer service experience

In return we're offering an attractive remuneration package aligned with the skills and experience you bring to the role.

We offer excellent benefits and rewards including full training and an .

Equal Employment Opportunity Statement: We are an equal opportunities employer and welcome applications from all qualified candidates.

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