Reception Attendant

3 weeks ago


Council of the City of Sydney, Australia Kip Happy Stays Full time

Hanrob Duffys Forest

Reception Attendant (Pet Boarding)

AtHanrob Pet Hotels, we’re passionate pet people delivering health, happiness, and wellbeing to Aussie pet families. With over 40 years of experience and a national presence, we’re the trusted name in pet boarding and daycare. We’re now looking for a dedicated, hands-onPermanent Reception Attendantto join our passionateDuffys Forest Pet Hotel team in Sydney’s Northern Suburbs.

This is a varied and rewarding role where you’ll be cross-trained acrossall areasof our pet hotel – from caring for our four-legged guests to providing friendly customer service at reception.

You’ll have opportunities to develop your skills, learn new aspects of the business, and progress your career within our national network.

What’s on offer:

- Permanent role – 25 hours per week
- Varied role with training, career development, and daily work with animals in a supportive team

What you’ll be doing:

- Welcoming pets & their owners into the Pet Hotel
- Checking our furry guests in and out
- Taking accurate notes of their individual/special requests
- Managing the phones to take bookings and answer telephone enquiries
- Promote retail sales of the best products to suit each individual pet/owner's needs
- Running front-of-house reception and general administration duties
- Providing excellent customer service
- Continually finding ways of improving the customer experience
- Maintaining high-quality guest services, including keeping owners up to date during their pet's stay

What we’re looking for:

- 3-5 years’ reception experience in fast-paced role
- Exceptional time management and organisational skills
- Strong customer service skills and ability to communicate professionally
- Strong computing and administration skills with the ability to quickly learn new software systems
- Availability to work peak periods including public holidays, Christmas, Easter and school holiday periods
- Confident handling pets of all sizes, with a calm and caring approach
- Reliable transport (there is no public transport servicing our location during operating hours)

Desirable (but not essential):

- Experience in hotel / pet hotel environment
- Experience working with animals

Please note:This is a physically active role requiring the ability to stand, walk, lift, carry, bend, kneel, and handle animals up to 50kg. A Pre-Employment Medical Disclosure will be required to ensure you can safely perform the inherent requirements of the role.

Why Hanrob?

- Did someone say pets?
- Join a team of like-minded animal lovers
- Ongoing training and learning opportunities
- Career growth opportunities across our national network
- Free parking
- Employee Assistance Program (EAP)
- Employee discounts on a range of Hanrob products and services

How to apply:

ClickAPPLYnow with your resume and a quick cover letter outlining why you’re our next pet care superstar. We can’t wait to hear from you

#J-18808-Ljbffr


  • Service Attendants

    2 weeks ago


    Council of the City of Sydney, Australia Alt. Hospitality Group Full time

    Overview Join Our Team — Where Work Feels Like Fun! Are you bubbly, energetic, and love putting smiles on faces? We’re on the lookout for enthusiastic, professional team players to join our Service Attendant crew! What’s in it for you? No two days are the same here! You’ll get the chance to rotate through exciting areas like Bar, Bistro, Gaming,...


  • Council of the City of Sydney, Australia Hanrob Pty Full time

    Hanrob Heathcote Animal Attendant (Pet Boarding) - Full time opportunity! AtHanrob Pet Hotels, we’re passionate pet people delivering health, happiness, and wellbeing to Aussie pet families. With over 40 years of experience and a national presence, we’re the trusted name in pet boarding and daycare. We’re now looking for a dedicated,...


  • Council of the City of Sydney, Australia St George Christian School Full time

    Overview St George Christian School (SGCS) is a K-12 Co-educational School with a reputation for strong academic outcomes, intentional pastoral care and a disciplined and warm environment. Our devoted staff strive to make a positive difference in the life of their students. The Infants School is seeking a School Receptionist with administrative skills...


  • City of Bayside, Australia Department of Families, Fairness and Housing Full time

    THE ROLE The Reception Services Officer is a critical position within the office because it gives the first impression of the organisation. It fulfils a crucial role in assisting clients, the general public and other service providers with the purpose of their contact and ensuring they are provided with accurate, up to date information or referred to the...


  • Council of the City of Sydney, Australia Ozone Services Group Full time

    Overview Join our team as a Room Attendant, where you'll help create a clean and welcoming environment for guests while enjoying flexible work options and on-the-job training! Benefits - Staff Referral Bonus: Rewarding employees for bringing in great talent. - Flexible Rostered Days: Monday to Sunday - Celebrations for Housekeeping Week: Encouraging...


  • Council of the City of Sydney, Australia CareerBeacon Inc. Full time

    Overview Position: Licensed Practical Nurse Department: Nursing Department Responsible To: Director of Resident Care Position Summary: In collaboration with the multidisciplinary team including the registered nurse, the LPN practices within the scope of their professional license. The LPN provides professional nursing care to residents in keeping with the...

  • QT Sydney

    1 week ago


    Council of the City of Sydney, Australia Event hospitality & entertainment Limited Full time

    49 Market St, Sydney NSW 2000, Australia Overview QT Sydney is part of EVT, a premium lifestyle hotel brand delivering a luxury, design-led experience. We seek individuals who are excited to create wow-factor moments and uphold our philosophy of ‘expect the unexpected’. Our people bring diverse personalities, encouraging individuality and exceptional...


  • Council of the City of Sydney, Australia Monash University Full time

    Apply now Job no: ELMO-00001250 Work type: Full Time Permanent (F) Location: Sydney (CBD) Categories: Business Services (Legal Support) About us Meridian Lawyers is a progressive and award-winning law firm with offices in Sydney, Melbourne, Newcastle, Brisbane, Canberra, and Perth. We are recognised for our expertise across Insurance, Corporate &...


  • Council of the City of Sydney, Australia Givaudan Full time

    Overview Select how often (in days) to receive an alert: Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with passion and creativity, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions. There’s much to learn and many to learn from, with...


  • Council of the City of Sydney, Australia West HQ Full time

    At Sydney Gymnastics & Aquatic Centre we pride ourselves on delivering exceptional customer service. We are looking for a friendly, motivated, and detail-oriented Customer Service Officer to join our team part time. If you have a passion for helping others and are looking to grow in a dynamic work environment, this is the perfect opportunity for...