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Guest Services

4 weeks ago

City of Brisbane, Australia The Star Ent Group Full time

Guest Services (Car Park) Attendant | The Star Brisbane

Job no: 531115
Work type: Permanent Part Time
Location: Brisbane
Categories: Hotels, Property Services

Overview

The Guest Services Attendant will complete car park validations whilst also handling all customer queries. In this role you will learn and develop an understanding of the business, products, and promotions. We’re currently seeking expressions of interest for part-time positions at the Star Grand Hotel.

Why You’ll Love It Here

- Immediate start
- Free buffet meal every shift
- Fresh uniform daily, laundered on property
- Discounted city parking
- Up to 30% off dining & accommodation at The Star Brisbane Venues
- Career growth through The Star Academy
- 24/7 rostered shifts available

What We’re Looking For

- Positive attitude and willingness to learn
- Passion and enthusiasm for providing 5-star customer service
- Previous experience with hotel operating systems
- Availability for 24/7 rotating shifts
- Ability to work seamlessly in a team environment

About The Star Brisbane

The Star Brisbane is a world-class entertainment and hospitality destination in the heart of Queen’s Wharf Brisbane Precinct. With a premium hotel, stunning casual and premium dining venues, and vibrant entertainment offerings, we’re redefining guest experience in the river city. Join us and be part of a team delivering unforgettable moments in one of Brisbane’s most exciting precincts.

Inclusion and Workplace Culture

We’re all about inclusion. At The Star Brisbane, we’re committed to fostering a diverse, inclusive, and equitable workplace where authenticity and our core values - Build Memorable Connections, Own It, Lead with Integrity, and Take Good Care - guide everything we do. We welcome team members from all backgrounds, including different cultures, ages, religions, genders, LGBTQI+ communities, Australia’s First Nations Peoples, and people with disabilities. We offer flexible working options to support individual well-being and are proud to be recognised as a WGEA Employer of Choice for Gender Equality and a 2025 Platinum Employer by the Australian Workplace Equality Index.

Ready to Shine?

Apply now and be part of the team delivering unforgettable experiences at The Star Brisbane.

Advertised: 30 Sep 2025 E. Australia Standard Time
Applications close: 31 Oct 2025 E. Australia Standard Time

The Star Entertainment Group recognises the continuing connection to land, sea and community of First Nations peoples, and we pay our respects to Elders, past and present. We respectfully acknowledge the Traditional Owners of the land on which our properties are located - the Turrbal and Jagera people of the Brisbane region, the Yugambeh language people of the Gold Coast region, and the Gadigal people of the Eora Nation in Pyrmont.

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