Guest Services

21 hours ago

Brisbane, Australia Mater Health Services Full time

Apply now Job no: 502871
Work type: Casual
Location: South Brisbane
Categories: Catering/Food Services

About the role

Mater Health Services is looking for Guest Services Assistant (Housekeeping) to join our Talent community. We are looking for casual Assistant's based at our South Brisbane Campus. Please note this is an expression of interest.

The positions will work to a rotating roster across 7 days of the week, with shifts rostered to meet the operational requirements of the department.

Perform tasks as scheduled in various areas of the hospital and provides support within the Guest Service team to ensure a safe, efficient cleaning and guest service to Mater Patients.

Your duties will include but are not limited to:

- Functions as part of a team that ensures delivery of guest service activities to Mater Health Services is completed within required time frames and at the highest standard
- Understand and works towards achieving all guest service related key performance indicators across all Mater facilities
- Strives to maintain a friendly and cheerful demeanour at all time while on duty to support our patients
- Adhere to all policies, procedures, guidelines and work instructions relevant to guest services
- Adheres to strict cleaning guidelines at all times
- Adhere to all health, hygiene and safety guidelines and report any health and safety risks (including near misses) and equipment failures in a timely manner to your Supervisor
- Complete 3 stage Deprox clean using appropriate Deprox machinery in a safe manner in line with guest services guidelines
- Respect guests rights and the confidentiality of all matters relating to guests, patients, their families and other staff
- Identify and log maintenance items as required

Mater is Queensland’s largest not-for-profit healthcare provider, delivering exceptional care to nearly 700,000 patients each year across 11 (soon to be 12) hospitals. We’re leaders in healthcare, education, fundraising & philanthropy and research — and it’s our people who make the difference.

We’re looking for passionate individuals to join our team and help shape the future of care. At Mater, you’ll be part of a purpose-driven organisation that values innovation, compassion, and excellence.

Benefits

- Increase your take-home pay with generous salary packaging options, including meal and entertainment benefits
- Grow your career with access to industry-leading training and professional development through Mater Education
- Wellbeing support through our Employee Assistance Program and on-site pastoral care teams
- Access a range of health and wellbeing services with a corporate discount on private health insurance
- Exclusive discounts across dining, retail, travel, accommodation (just to name a few)
- Stay active with unlimited access to discounted gyms via the Fitness Passport program
- Convenient, discounted on-site parking
- Enjoy great food with reduced prices at our campus cafés and coffee spots
- Join Queensland’s Largest and Most Innovative Not-for-Profit Healthcare Team.

Mater is committed to the wellbeing of their staff, and it is underpinned by our flexible and remote working policies.

Mater Group is dedicated to creating a workplace that values diversity and inclusion. As an Equal Opportunity Employer, we welcome applications from individuals of all backgrounds and abilities. We believe in providing equal opportunities for all qualified candidates.

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