Consumer Engagement Coordinator

Improve health services across South Western Sydney and make an impact at scale

Help meet the diverse health needs of our communities and make your impact count

Salary packaging + work-from-home options + real career progression

Your impact, where you’re really needed.

As our highly valued Consumer Engagement Coordinator you’ll play a key role in strengthening the voice of consumers and community in the design, delivery and evaluation of our projects and services.

You’ll make an impact at scale by:

Coordinating and overseeing consumer engagement projects and activities to embed diverse perspectives across processes

Foster meaningful relationships through committees, planning, commissioning and program evaluation

Support the development of a consumer engagement framework alongside associated SWSPHN frameworks

Support internal and external stakeholders in engaging consumers for business as usual, and strategic activities

What you’ll bring

To succeed in this role, you will have:

Demonstrated experience in stakeholder or consumer engagement, ideally within the health or community services sector.

Sound understanding of consumer participation principles and co-design approaches in health planning, service design, and evaluation.

Highly developed communication and interpersonal skills, with the ability to build and maintain respectful relationships with diverse stakeholders.

Proven project management experience, including planning, coordination, and reporting on engagement activities.

Strong commitment to equity and inclusion, with an understanding of the needs and perspectives of Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse communities, people with lived experience of mental illness, and other priority populations

A healthy community. A healthy career.

Are you ready to be part of something bigger, something good?

At South Western Sydney Primary Health Network (SWSPHN), our mission is simple: we’re building healthier communities. Through connection and care, we tackle the region’s healthcare challenges by supporting primary health providers. As a not-for-profit, we’re passionate about improving services to meet the diverse and evolving needs of our community.

That really matters. And so do you.

Why South Western Sydney PHN?

We’re a values-driven organisation that sees and supports you as a whole person. What we do isn’t easy, there are many moving parts, but we’re deeply invested in the health of our region, and in your wellbeing.

Here’s what you can expect when you work with us:

Make a Real Impact

As our Consumer Engagement Coordinator, you’ll play a hands-on role in strengthening primary care and improving outcomes for thousands. Every day, you’ll help move the dial on healthcare and make a meaningful difference in people’s lives.

Work in a Way That Works for You

We understand that life doesn’t always fit a 9-to-5. Whether it’s a school drop-off, a family celebration, or hybrid working, we trust you to do your best work—your way. And you’ll find approachable leaders who are genuinely committed to your growth and success.

Be Part of a Kind and Talented Team

The people you work with matter. At SWSPHN, you’ll join a team of dedicated, passionate professionals who collaborate, support one another, and share a deep commitment to primary health.

Are you ready to be part of something bigger?

Join SWSPHN and build a healthy career that works for you.

To apply, please click on “Apply Now” button to submit your resume and cover letter by COB Monday 10 November 2025. To find out more, contact Ben Neville, Acting Director of Planning and Performance, 02 4632 3068 .

12 month contract with possible extension dependent on funding.

The communities we support are very diverse, and so are their healthcare needs. SWSPHN benefits greatly from a team that brings together many different perspectives and experiences, and we’re proud of our inclusive culture. We strongly encourage applications from Aboriginal and Torres Strait Islander people, and people from all backgrounds.

Preferred applicants must have the right to work in Australia and will be subject to a Criminal Record Check.

Salary

$44.00 - $48.00 per hour + superannuation + salary packaging

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