Clinical Services Manager

About Orygen

Orygen is Australia’s Centre of Excellence in Youth Mental Health and the largest translational research organisation dedicated to youth mental health in the world.

For over 30 years, Orygen has led groundbreaking early intervention and developed evidence-based models of care to improve the mental health outcomes of young people aged 12-25.

About the job

As a leader of Orygen’s Melton headspace centre, the Clinical Services Manager (CSM) plays a pivotal role in managing and coaching an effective multi-disciplinary team. The CSM is responsible for overseeing the implementation and maintenance of all aspects of clinical and community awareness services/activities at the centre, developing partnerships with key stakeholders, supporting innovative research and evaluation, managing risk and enhancing operational effectiveness.

Reporting to the Chief of Clinical Operations you will:

- Lead a passionate multidisciplinary team to deliver high-quality, evidence-based care and positive outcomes for young people.

- Champion clinical excellence and ensure services align with Orygen’s vision, the headspace model, and contractual performance goals.

- Drive innovation and continuous improvement across programs, ensuring services are safe, effective, and responsive to community needs.

- Build strong partnerships with local services, young people, and families to create holistic, youth‑centred and collaborative care.

- Support and inspire staff through supervision, development, and leadership that fosters a positive and high‑performing culture.

Skills and experience

The following criteria must be met for consideration for this position:

- Approved tertiary qualifications in a relevant discipline (such as psychology, social work, occupational therapy, mental health nursing) and full registration with AHPRA or membership with AASW.

- Extensive experience in youth mental health assessment, crisis management, brief interventions, and clinical governance, with a strong understanding of early intervention and service system reform.

- Experience leading and developing high-performing teams through effective supervision, people management, and delivery of innovative, youth and family-focused programs.

- Ability to lead with confidence and collaboration, fostering strong partnerships and guiding a cohesive, high‑performing team to deliver quality youth mental health services.

- Demonstrate initiative, sound decision‑making and excellent communication skills in managing intake, assessment, and service coordination in a dynamic environment.

Benefits

- $134,550 - $148,005 commensurate with skills and experience + 12% superannuation and $15,900 in NFP salary packaging + $2,600 meals and entertainment card.

- Make a real impact on young people in a dynamic, youth‑centered environment.

- Enjoy a collaborative, inclusive environment that integrates research and clinical care.

- Support Orygen's mission for youth mental health and contribute to positive social change.

- Enhance your skills with specialised training and workshops tailored to your career growth.

- Thrive in a supportive, inclusive culture that values diversity and promotes well‑being.

- Orygen offers confidential counselling and support services to all staff, including new employees, to help manage work‑life balance and personal challenges.

How to apply

If you’re ready to make a difference in youth mental health and be part of a collaborative, innovative team, apply now.

For the full position description, visit https://www.orygen.org.au/getmedia/7010bf7b-eb7b-431c-95a4-1041959049a0/CSM_Melton-Oct-2025.pdf.aspx

This is a full-time ongoing position.

Applications will close on 6th November (9am), unless a suitable candidate is found sooner.

Before applying at Orygen, it’s important to understand that you may encounter sensitive information related to mental health as part of your work. Being aware of this and how it could affect you is essential in deciding if this is the right opportunity for you.

Orygen is committed to providing diverse, equitable and inclusive environments for Staff and anyone connected to Orygen. We strive to continue building a culturally safe workplace where our values underpin the way we work and our commitment to First Nations people of Australia, young people and their families, people with disabilities, LGBTIQA+ people and CALD communities. We strongly encourage applications from First Nations people.

Orygen is a child‑safe organisation and is committed to promoting and protecting the safety and well‑being of all young people and embedding safeguarding practices into all our programs and services. All employment appointments are subject to holding a valid working with children check and successful police check.

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