Manager - Therapies

About the Role:

As Manager – Therapies at LifeFul, you won't just be steering from the sidelines. This is a hands-on clinical leadership role for a qualified practitioner such as an Occupational Therapist, Psychologist, or Positive Behaviour Support Practitioner. You will carry your own caseload while guiding a multidisciplinary therapy team to deliver exceptional, evidence-driven outcomes. It's a role for someone who loves the craft of practice and the art of leadership equally. You'll shape clinical direction, strengthen systems, nurture talent, and ensure every participant receives the quality of support that helps them flourish.

About LifeFul:

At LifeFul, we believe every person deserves to live a full, rich, and meaningful life. We work alongside NDIS participants to build capacity, improve independence, and connect with their communities. We also live by our values: Risk. Excellent. Accountable. Live. Initiate. Serve. Team. Innovate. Credible.

PURPOSE: To listen, understand, and challenge our clients to live the best life they are capable of, by finding the best pathways to their chosen outcomes. Giving voice to those unable to speak and skills and confidence to those who can.

VISION FOR SOCIETY: A nation that fully heartedly embraces participation & inclusion in our communities & respect for difference. People with disability are appreciated as a natural part of our diversity

VISION FOR LIFEFUL: A national presence consistently demonstrating our values and where every client sees & believes in their potential & pursues the best life that they are capable of.

What YOU will DO:

• Deliver high quality, evidence-based therapy services to an allocated caseload.
• Provide clinical supervision, mentoring, and day-to-day support to the therapy team.
• Ensure compliance with NDIS Practice Standards, legislation, and internal policies.
• Maintain accurate and timely documentation, reporting, and case notes.
• Oversee clinical governance, risk management, and service quality.
• Support staff performance management, including monitoring KPIs and development goals.
• Work collaboratively with internal stakeholders to support service growth and improvement.
• Build and maintain positive relationships with participants, families, support networks, and external providers.
• Assist in workforce planning, recruitment, onboarding, and capability development.
• Contribute to service planning, operational efficiency, and achievement of business outcomes.

Qualifications and Experience:

• Bachelor's degree in allied health (Occupational Therapy, Psychology, Speech Pathology, or related discipline).
• Demonstrated experience in complex care, stakeholder engagement, and effective communication.
• Eligibility to work in Australia.
• NDIS Worker Screening Check.
• Working with Children Check.
• Completion of all required NDIS Commission training modules.
• Current First Aid and CPR certification.
• Full Australian driver's licence and comprehensive car insurance.

Personal Attributes you will need:

• Strong alignment with LifeFul's values and a commitment to NDIS practice standards
• Strong written and verbal communication skills, one who connects easily with others
• Highly organised with excellent time management, literacy, and problem-solving skills
• Proactive, detail-focused, and quick to learn – always looking for solutions
• Passionate about helping others and delivering genuine, participant-focused support
• Confident working independently and thrives in a team environment
• Brings energy, positivity, and a personable approach to all interactions
• Creative thinker who takes initiative and gets results
• Honest, transparent, and values open, respectful relationships
• Takes ownership, stays accountable, and overcomes challenges with determination

Why Join Us?

• Competitive salary and comprehensive remuneration package.
• Kilometer reimbursement for work-related travel.
• Flexible working arrangements, including flexible hours, hybrid, and remote work.
• Access to free online training and professional development.
• Clear pathways for career growth and advancement.
• Discounts on utilities, shopping, and travel via Employment Hero
• Company-provided IT Equipment.
• Recognition and rewards program to celebrate achievements.
• Team-building days and events.
• Employee Assistance Program (EAP)