Customer Care Coordinator- Sydney

4 weeks ago

Council of the City of Sydney, Australia WSAudiology Full time

Overview

WSAudiology is a global leader in the hearing aid industry. Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world.

Part of WSAudiology group, bloom hearing specialists operates a global network of hearing stores equipped with the latest technology and, most importantly, the best people. We have a track record of offering and actively supporting progressive career pathways for our employees to grow and develop in the pathway of their choice.

Location

Location: Sydney CBD Clinic

Hours: Monday to Friday, 9am to 5pm

The role

- Engaging with customers through phone, email, and in-person interactions, answering inquiries and providing tailored product information.
- Scheduling appointments for hearing assessments and consultations with our expert audiologists.
- Guiding customers through our innovative range of hearing devices and accessories.
- Resolving concerns efficiently to ensure every interaction leaves a positive and lasting impression.
- Contributing to local marketing efforts to promote our clinic and its services.
- Performing minor hearing aid repairs (training provided).

What we are looking for

- 2+ years of experience in delivering customer service in retail or allied health environments.
- Good computer literacy and the ability to navigate various software programs (CRM, appointment management, etc.).
- Attention to detail with a solid administrative background and a collaborative spirit.
- A positive, team-oriented attitude with the ability to work independently when needed.

Applicants must be Australian or New Zealand citizens, permanent residents, or hold valid working rights in Australia or New Zealand to be considered for this role

Benefits of Bloom Hearing Specialists

- A competitive remuneration package
- Ongoing training and continuing professional development to support your career growth and opportunities.
- Clinic incentives available throughout the year
- Paid Parental Leave
- Hearing Aid Benefits available to Employees, Family and Friends
- Access to Employee Assistance Program (EAP) at no cost
- You will be joining a business with an industry high NPS score, our customer centric care is at the forefront of everything we do.

Sounds wonderful? We can/'t wait to hear from you.

WS Audiology is an equal-opportunity employer committed to creating an inclusive employee experience. Regardless of race, colour, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, we firmly believe that our work is at its best when everyone feels free to be their most authentic self.

Candidates will be required to undergo a police check as a condition of employment. This check will be conducted in accordance with applicable laws and regulations and will be used to assess the candidate's suitability for the position.

#J-18808-Ljbffr

  • Director Of City Care Ministries

    3 weeks ago

    Council of the City of Sydney, Australia Sydney Anglicans Full time

    Overview Church Hill Anglican – Location: Sydney CBD, NSW. Date advertised: 26th September 2025. Job Type: Part time. Closing Date: 31st October 2025. The Parish of Church Hill is seeking expressions of interest for a one day a week role as the Director of City Care Ministries. This person will empower growth in one of our most significant ministries,...

  • ▷ (Immediate Start) NIKE - 3IC - Sydney City

    3 weeks ago

    Council of the City of Sydney, Australia Nike Sydney Full time

    Nike - 3IC - Sydney WHO WE ARE AF1 Pty. Ltd. is an Authorised Nike Dealer that has been in business since 2006, having expanded to 7 locations across Sydney including Sydney City, Bondi Junction, Burwood, Castle Hill, Chatswood, Neutral Bay and Warringah Mall. Leading the way with our staff development and culture, we pride ourselves in providing an...

  • (Immediate Start) Wellbeing Coordinator

    3 weeks ago

    Council of the City of Sydney, Australia Sydney Catholic Schools Full time

    Holy Spirit Catholic College Lakemba Commencement Date: Tuesday, 27 January 2026 Closing Date: Monday, 27 October 2025 Capacity: Full-Time , Permanent Join us in shaping the future of our students! About Our School Holy Spirit Catholic College is an authentic faith community under the patronage of St Mary Mackillop and St Jean Baptiste de La Salle. Holy...

  • Customer Care Coordinator, Australia

    13 hours ago

    Council of the City of Sydney, Australia Rsgroup Full time

    Customer Care Coordinator, Australia & New Zealand Location: Sydney, NSW, AU, NSW 2164 Brand: RS Function: Customer Services The customer care coordinator is responsible for delivering an exceptional customer experience, focusing on Premier accounts. They ensure customer requirements are met through proactive communication, high-quality service, and a...

  • Care Coordinator

    13 hours ago

    Council of the City of Sydney, Australia Rsl Lifecare Limited Full time

    Care Coordinator page is loaded## Care Coordinatorlocations: HC Southwest Sydneytime type: Full timeposted on: Posted Yesterdayjob requisition id: JR111079**Your new role:**We have a Permanent Care Coordinator position available in our HomeCare team in **Southwest Sydney Region**.* You will be a key team member helping to deliver a variety of services to...

  • Catering Assistant

    3 weeks ago

    Council of the City of Sydney, Australia Cater Care Group Full time

    Posted: 24/09/2025 Closing Date: 24/10/2025 Job Type: Permanent - Part Time Location: NSW: Sydney - Weekdays only - Join a friendly and supportiveteam The Role: Gather by Cater Care seeks to appoint a Catering Assistant at one of our key education sites in North Sydney, NSW. Roster: Monday to Friday 4pm till 8.30pm Job Description What This Role...

  • [25/10/2025] Contract Admin Officer

    3 weeks ago

    City of Parramatta Council, Australia Sydney Water Full time

    EA Level 8‑A ($105,346.70 base salary plus superannuation!) 38 hour working week 19-day month About the Team. Exciting opportunity to join a recently formed new business support team that provides contract administration services across various stakeholder groups here at Sydney Water. Contract Management Support Services (CMSS) The CMSS team is a...

  • (Urgent) Business Director

    3 weeks ago

    Council of the City of Sydney, Australia TBWA Sydney Full time

    +61: A CREATIVE PARTNERSHIP +61 is a creative partnership, built to make better things. Powered by TBWA, Bear Meets Eagle On Fire, OMD and Telstra. The successful applicant for this role will be a part of +61, but an employee of TBWA Sydney. THE BUSINESS DIRECTOR ROLE +61 Business Management is responsible for making space for the work. A Business...

  • Reservations and Customer Care Executive

    4 weeks ago

    Council of the City of Sydney, Australia Small Luxury Hotels of The World Limited Full time

    Introduction Location : Sydney (Office-based with Hybrid Options) Working Hours : Monday to Friday, Full-Time (weekends may occasionally be required) Benefits : 20 days annual leave (pro-rata), all NSW public holidays, SLH Staff Rate Key Responsibilities - Achieve monthly reservation revenue targets - Process reservations by email, telephone, chat or...

  • ▷ (15h Left) Aboriginal Family Case Worker

    3 weeks ago

    Council of the City of Sydney, Australia Sydney Region Aboriginal Corporation Full time

    259 Kildare Road, Doonside NSW, Australia The Aboriginal Family Case Worker position is funded by the NSW Department of Communities and Justice Targeted Early Intervention (TEI) Program. The objective of the program is to deliver flexible early intervention support to children, young people, families, and communities experiencing or at risk of vulnerability...