[25/10/2025] Contract Admin Officer

EA Level 8‑A ($105,346.70 base salary plus superannuation)

38 hour working week 19-day month

About the Team.

Exciting opportunity to join a recently formed new business support team that provides contract administration services across various stakeholder groups here at Sydney Water.

Contract Management Support Services (CMSS)

The CMSS team is a specialised, centralised support unit that underpins the organisation’s contract management capabilities. Offering support services for the development, administration, and continuous improvement of contract-related modules and workflows, including:

- Contract lifecycle management

- Service Level Agreements (SLAs)

- Supplier relationship oversight

- Governance and compliance processes

Operating under the leadership of the Contract Management function, CMSS delivers expertise across a wide range of procurement categories—services, goods, production, and maintenance. The team ensures that contract activities are strategically aligned with business objectives, regulatory requirements, and operational efficiency.

Purpose of the Role

To support contract managers across Sydney Water with the administration of contracts for goods and services. Using best practice knowledge and our procurement systems, ensure compliance with Sydney Water processes and help achieve financial efficiencies in the day-to‑day management of suppliers and contracts.

Key Responsibilities

The team operates in a shared services environment and performs day to day functions across;

Maximo Enterprise Asset Management system

- Work order management, creation of new jobs, job updates, attaching photos, responding to enquiries

SAP system Requisition to Pay (R2P)

- Compile purchase requisitions, reconcile purchase orders, verify and validate contractor/supplier invoices

- Goods receipting

- SES – Service Entry Sheet receipting

- CRM customer relationship module updates and enquiries

Ariba system

- Provide support to contract managers in managing their contracts

- Respond to queries from internal stakeholders

- Contract updates and administrative tasks and activities e.g. timely closure and processing of final payment claims, including closure checklists

- Assist in interpreting contract requirements and ensuring compliance in contract management plans.

General

- Contribute to continuous improvement initiatives for procurement processes, systems, tools, templates, and ways of working.

- Support contract administration activities, including pricing reviews, minor quotations, variation proposals, monthly claims, and annual purchase order activities.l

- Process invoices and payments

- Provide information for subpoenas, GIPAs, and ministerial requests as required.

Skills & Experience

- Over 3 years’ experience in business and administrative support, including procurement and vendor coordination

- Skilled in contract management across the full lifecycle

- Proficient in SAP Ariba, Maximo, R2P, and work order systems

- Strong stakeholder management and client service skills

- Proven ability to identify and implement process improvements

- Highly organised with the ability to manage multiple tasks and priorities

- Intermediate proficiency in Microsoft Word and Excel

- High attention to detail in contract and administrative work

- Experience working in large, complex organisations

- Industry background in services sectors such as water, gas, electricity, or fuel

Essential Requirements:

- You must be an Australian Citizen or Permanent Resident at the time of submitting your application to be considered for this role.

- As part of the application process, you will be asked to undergo background checks which includes a criminal history check and a medical assessment either online or in person.

- Flexibility to travel across Sydney Water sites as required.

Closing Date: Friday, 7 November 2025 11:59pm AEST.

Please advise if you require any adjustments to actively participate in the application and recruitment process. Please contact Angela.Nguyen@sydneywater.com.au for any further information.

Dive into Our Great Benefits

Competitive Compensation:

We’ll ensure that your skills and contributions are valued and rewarded appropriately.

Hybrid Work Environment:

We offer a hybrid work model that balances remote work and office collaboration, supporting our team's productivity and well‑being.

Continuous Professional Growth:

We will invest in your career with leadership and development programs to propel your success.

24/7 Wellbeing Support:

Access for you and your family to free and confidential mental health and general health support through our EAP portal.

Discounted Private Health Insurance:

Unlock affordable access to top‑tier health coverage with our discounted insurance plans.

Family First:

Prioritise your family with up to 18 weeks of fully paid parental leave and a generous childcare allowance.

Fitness Passport:

Achieve your physical fitness goals using our Fitness Passport, granting you access to a multitude of gyms and pools across NSW.

Novated Leasing:

Get in the driver’s seat of your financial future with our novated lease options.

Working at Sydney Water

We welcome and encourage applications from diverse backgrounds, including Aboriginal and Torres Strait Islander people, LGBTQIA+, people with disability, people with caring responsibilities, people from culturally and linguistically diverse backgrounds, and veterans.

As part of the application process, Sydney Water will be collecting your personal information to assess your suitability for the role. We will also use your personal information to establish a Live Hire talent profile in our Talent Community.

We look at our Talent Community first when new opportunities come up when you apply for a role. Your personal information will be collected in accordance with Live Hire’s Terms, Privacy Policy and Sydney Water’s Privacy Collection Statement – Job Application. Please note as part of the application process, you will be asked to undergo background checks which includes a criminal history check.

Please see Job Profile for the role’s full accountabilities

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