ict business analyst
4 days ago
Web Pro Technologies is looking for a proactive and detail-oriented ICT Business Analyst to assess business needs, design effective technology solutions, and optimize workflows. This role requires expertise in bridging IT and business operations while ensuring that ICT solutions align with company objectives.
Primary Responsibilities include:
• Work closely with stakeholders to understand and document business needs and ICT requirements.
• Translate business needs into clear, structured technical and functional requirements.
• Analyze existing business processes, workflows, and systems to identify inefficiencies.
• Recommend and implement process improvements using automation and new technologies.
• Create detailed Business Requirement Documents (BRD) and Functional Specification Documents (FSD).
• Maintain comprehensive documentation for system design, user workflows, and data models.
• Work with databases and reporting tools such as SQL, Power BI, or Tableau to generate insights.
• Develop dashboards and performance reports to assist management in decision-making.
• Provide input on software architecture, API integrations, and system enhancements.
• Develop test cases and assist in system testing, user acceptance testing (UAT), and regression testing.
• Identify defects and coordinate with developers to resolve system issues.
Educational Qualification and Experience Required
• Bachelor's degree in Information Technology, Business Administration, Computer Science, or a related field.
• At least two years of experience in a similar role
Key Skills & Competencies
Must-Have Skills:
• Strong analytical and critical thinking abilities.
• Excellent communication and stakeholder management skills.
• Proficiency in SQL and data querying for reporting.
• Hands-on experience with business intelligence tools like Power BI or Tableau.
• Working knowledge of Agile, Scrum, and Waterfall methodologies.
• Experience in documenting functional and technical requirements.
Preferred Technical Proficiency:
• Experience with project management tools (JIRA, Trello, Confluence).
• Knowledge of cloud platforms (AWS, Azure, Google Cloud).
• Understanding of API integrations and automation workflows.
• Familiarity with scripting languages (Python, R) for data analysis.
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