ict business analyst
5 days ago
Key Responsibilities & Duties:
• Conduct workflow analysis to streamline operations using ICT solutions.
• Translate business needs into functional and technical specifications.
• Engage with business units, developers, and management to ensure IT solutions meet business needs.
• Conduct vendor assessments and contribute to software selection decisions.
• Interpret complex data sets to support business decision-making.
• Ensure ICT solutions meet functional requirements before deployment.
• Work in Agile environments, contributing to sprint planning and backlog refinement.
• Ensure ICT solutions comply with data security and regulatory requirements.
• Collaborate with IT teams on infrastructure scalability and optimization.
• Support implementation, customization, and maintenance of ERP and CRM solutions.
• Create visual reports and dashboards for executive decision-making.
The candidate must have:
• Bachelor's degree in Information Technology, Business Information Systems, Computer Science, or a related field.
• Strong Technical Background (understanding of databases, APIs, cloud platforms, and enterprise systems)
• Proficiency in SQL, Power BI, and Excel for data analysis
• Experience with ERP, CRM, and other enterprise applications
• Knowledge of Agile, Scrum, and Waterfall methodologies
Preferred Skills and technicalities:
• Strong problem-solving and critical-thinking skills
• Excellent communication and stakeholder management
• Understanding of cybersecurity principles and data compliance
• Ability to lead UAT and software testing initiatives
• Familiarity with automation tools and AI-driven solutions
• Ability to design data flows and system architecture to support business processes.
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