Manager - Process Improvements

1 week ago

Council of the City of Sydney, Australia Australian Red Cross Full time

- Full time, permanent role
- Flexible location + Hybrid working.
- Become part of the world’s largest humanitarian movement

About Red Cross

Australian Red Cross is part of the world’s largest humanitarian movement. We support and empower people and communities in times of vulnerability. We act for humanity.

About the role

The Manager - Process Improvement plays a critical role in helping drive strategy execution and implementation. By working with stakeholders across organisation this role will re‑design business processes to a new organisational design to drive enhanced operational performance, create a financially sustainable future and deliver value to the people and communities it serves.

What you will bring

- Substantial knowledge in and application of the concepts of Process Architecture, Value Chain Analysis and Value Stream Mapping.
- Resilience to manage complex relationships, influence, and challenge effectively and constructively.
- Strong knowledge and understanding of workflow systems.
- Proficiency in Process Mapping methodologies & techniques.
- Sound understanding of BPMN Standards.
- Proficiency in designing, developing and deploying digital workflows using low-code/no-code platforms (e.g., Power Automate, Power Apps, Jira workflows).
- Awareness of the importance of data and key performance metrics.

Benefits that act for you, while you act for humanity

Financial wellbeing: In addition to your salary, you can take advantage of salary packaging that could provide you with a great way to reduce the amount of tax you pay - and get more from your salary. You can salary package up to $15,900 for living expenses (such as rent, groceries, utility bills); up to $2,650 for holiday accommodation and meals when dining out; Novated car leases; superannuation and purchase additional annual leave.

Work/Life Flexibility: You can access flexible working arrangements, paid ‘Me’ day just for you and a wide range of other paid leave options.

Further information

This role is covered by the Social, Community, Home Care and Disability Services Award - Level 6.

For additional enquiries, please contact Chad Moffiet at cmoffiet@redcross.org.au for a confidential discussion. Please note, email is for enquiries only. Applications must be received online to be considered.

While we appreciate the interest in our organisation, we will not be engaging with agencies or agency candidates for this position.

Red Cross strives to create a safe and inclusive culture with wellbeing at its centre. We embrace diversity and welcome Aboriginal and Torres Strait Islander people, and people with diverse lived experiences, abilities, genders, ethnicities, ages, and sexual orientations. We are a child safe organisation with zero tolerance of any harm to children. Our vision is to be trusted as the leading humanitarian organisation making a genuine difference in the lives of people and communities.

Thank you for considering a career at Red Cross. We also have great opportunities to volunteer. Click here to find out more.

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