A03 Housing Officer

4 weeks ago

Brisbane, Queensland, Australia Empire Group Full time
- A03 Housing Officer
- QLD Government
- $50.37 per hour + super
- Fortitude Valley
- ASAP Start
- Monday - Friday | 8:30am -4:30pm

The Role

Join a busy Housing Service Centre team, delivering frontline tenancy and property services to customers with complex needs. This role involves a mix of office and fieldwork, managing tenancy arrangements and providing support in a fast-paced environment.

- Maintain accurate customer/property records using Microsoft Suite and internal IT systems
- Manage property maintenance and conduct regular inspections
- Coordinate tenancy allocations, changes, and vacancies while ensuring compliance
- Conduct face-to-face and telephone interviews to assess social housing applications
- Respond to customers face to face and via the telephone
- Manage and monitor rent and maintenance arrears, rent assessments, payment arrangements, refunds and collections
- Conduct home visits to properties and investigate and facilitate any tenancy disputes and complaints
- Make referrals to support service agencies

You

The successful candidate will have excellent communication skills with strong empathy and have previously worked in a customer facing role. You will be able to demonstrate the following:

- Strong experience dealing with customers face-to-face or over the phone
- Excellent communication and de-escalation skills
- Resilience when working with vulnerable individuals
- Solid Microsoft Office skills and the ability to learn new systems quickly
- Ability to work under pressure while maintaining confidentiality
- Willingness to undergo a National Criminal History check before placement
- A current driver's license

As part of our contractor community, you'll have access to:

- Shopping, lifestyle & entertainment discounts
- A dedicated recruitment partner
- An Employee Assistance Program (EAP)
- Ongoing support and career guidance

Apply

To be considered for this position, please apply directly via Seek with an updated CV and cover letter in Microsoft Word format. Alternatively, email Louise Clark directly - louise.clark@empiregroup.com.au or call on 0438 718 486

#J-18808-Ljbffr

  • A03 Housing Officer

    3 weeks ago

    Brisbane, Queensland, Australia Empire Group Full time

    A03 Housing OfficerQLD Government$50.37 per hour + superFortitude ValleyASAP StartMonday - Friday | 8:30am -4:30pmThe RoleJoin a busy Housing Service Centre team, delivering frontline tenancy and property services to customers with complex needs. This role involves a mix of office and fieldwork, managing tenancy arrangements and providing support in a...

  • Housing Officer

    3 weeks ago

    Brisbane, Queensland, Australia Empire Group Full time

    A03 Housing OfficerQLD Government$50.37 per hour + superLoganASAP StartThe RoleJoin this very busy Housing Service Centre team, delivering frontline tenancy and property services to customers with complex needs. This role involves a mix of office and fieldwork, managing tenancy arrangements and providing support in a fast-paced environment.Maintain accurate...

  • Housing Officer

    3 weeks ago

    Brisbane, Queensland, Australia Empire Group Full time

    A03 Housing OfficerQLD Government$50.37 per hour + superLoganASAP StartThe RoleJoin this very busy Housing Service Centre team, delivering frontline tenancy and property services to customers with complex needs. This role involves a mix of office and fieldwork, managing tenancy arrangements and providing support in a fast-paced environment.Maintain accurate...

  • ao3 business support officer

    4 weeks ago

    Brisbane, Queensland, Australia Randstad Full time

    Randstad are proud to currently be partnering with a large State Government Department in recruiting an A03 Business Support Officer. This role is based in Brisbane South. The contract is short term, 3 Months with potential for extension. This is a great opportunity to kick start your Public Sector career and develop fundamental skills in a supportive...

  • A03 Assistant Finance Officer

    4 weeks ago

    Brisbane central business district, Queensland, Australia Robert Walters Full time

    An exciting opportunity has arisen for an Assistant Finance Officer to join a highly respected public sector organisation based in the heart of Brisbane CBD. This role offers you the chance to make a meaningful difference by supporting essential housing and community services that directly benefit Queenslanders. This position is ideal for someone who is...

  • Community Housing Officer

    2 weeks ago

    Brisbane, Queensland, Australia Troocoo Full time

    Join to apply for the Community Housing Officer role at Troocoo5 days ago Be among the first 25 applicants Join to apply for the Community Housing Officer role at Troocoo Get AI-powered advice on this job and more exclusive features.The Company For over 50 years, The Company For over 50 years, our client has been a trusted provider of support services across...

  • Community Housing Officer

    1 day ago

    Brisbane, Queensland, Australia Troocoo Full time

    Join to apply for the Community Housing Officer role at Troocoo5 days ago Be among the first 25 applicantsJoin to apply for the Community Housing Officer role at TroocooGet AI-powered advice on this job and more exclusive features.The CompanyFor over 50 years,The CompanyFor over 50 years, our client has been a trusted provider of support services across...

  • Housing Officer

    10 hours ago

    Brisbane, Queensland, Australia beBeeHousing Full time $18,549

    About this roleOur organization is seeking a Housing Officer to support individuals and families through safe, sustainable housing. As a Housing Officer, you will play a vital role in providing essential assistance. Your Key ResponsibilitiesSupport clients through the housing application process.Assess client needs and provide appropriate housing...

  • 15h Left: Part Time

    2 weeks ago

    Brisbane, Queensland, Australia Empire Group Part time

    - PART TIME - 5 full days per fortnight- AO3/1 Business Support Officer- ASAP start- 3 months + possible extension- $50.37 + super per hour- QLD State Government- IpswichThe RoleThis large QLD State Government Department are seeking a Business Support Officer to join their Housing team for an initial 3-month temporary contract Your duties will include:This...

  • A03 Project Support Officer

    2 days ago

    Brisbane, Queensland, Australia Buscojobs Full time

    An exciting opportunity has arisen for a Project Support Officer to join a transformative rail infrastructure project based in Brisbane CBD. This role offers you the chance to play a pivotal part in the delivery of a major public transport initiative that will shape the future of Queensland's passenger rail network. The contract is for 6 months initially,...