Resource Recovery Officer

Professional growth and hands-on experience

- Professional growth and hands-on experience
- Participate in council's 9-day fortnight scheme
- Make a real community impact
- Full Time position, 35 hours per week

The City of Canada Bay is a thriving, colourful community, surrounded by the beautiful bays of Sydney Harbour. The area is also known for its parklands, cycle paths and walkways. City of Canada Bay Council’s values underpin how we operate: We act with integrity; We empower our people; We are respectful; We work together; We innovate.

About the role

Are you passionate about making a real difference in your community? Join our Resource Recovery and Waste Services team, where you’ll play a key role in delivering high-quality waste services for residential and commercial customers. You’ll have the opportunity to improve services through innovative solutions, data-driven insights, and customer education, while gaining hands‑on experience in contract management and operational delivery.

Key Accountabilities

- Manage all waste-related tasks and customer requests, ensuring timely and high-quality service.
- Respond to residential and commercial service requests, process applications, and coordinate charge updates with Finance.
- Liaise with stakeholders and contractors to resolve issues and maintain agreed service standards.
- Assist with waste audits, performance evaluations, and contractor monitoring to improve service quality.
- Develop and maintain templates, forms, and communications for waste services, including letters, emails, and website content.
- Conduct bin audits, reconcile data, and resolve discrepancies between contractor databases and rating notices.
- Support database management and implement best practice systems to improve team efficiency.
- Review and update processes and procedures to ensure alignment with Council policies and continuous service improvement.
- Assist with contract administration for residential waste services and ensure compliance with procurement policies.
- Implement waste and recycling projects to enhance Council services and community outcomes.
- Reconcile invoices, resolve billing issues, and maintain accurate financial records related to waste services.

Aboutthe person

The ideal candidate is an organised, proactive professional with experience in waste management and contract administration and will have:

- Qualifications in waste management, contract management, business administration, or a related field, or at least 3 years’ experience in waste contract administration.
- Strong organisational and customer service skills, with the ability to manage competing priorities and handle challenging situations.
- Knowledge of waste operations, contract administration, and resource recovery.
- Ability to work effectively in a team while exercising discretion, confidentiality, and initiative.
- Excellent written and verbal communication skills, including report writing.
- High computer literacy, especially in Microsoft Word, Excel, and Technology One.
- Current ‘Class C’ driver’s licence.

What’s on offer

We are offering an attractive total remuneration from $86,495 to $99,469 plus super.

The City of Canada Bay also offers excellent employee benefits which include:

- Rostered Days Off (participation in a 9-day fortnight scheme)
- A range of flexible work arrangements including hybrid work from home arrangements
- 18 weeks paid parental leave
- A supportive, energetic, and passionate team
- Continuous training, support, and leadership development
- Health and Wellbeing programs (Pilates classes, Fitness Passport, Flu vaccinations, and much, much more)

Want to know more?

Further information regarding the requirements of this role can be found in the attached Position Description here, alternatively for a confidential discussion please contact Igor Doha on 02 9121 0045 or email Igor.Doha@canadabay.nsw.gov.au

Please click the below link to learn more about working at City of Canada Bay Council. You can access it via this link: https://youtu.be/_TmiAQxswQg

How to apply

Candidates MUST apply online by completing the form below. Applications close 11:30pm, 9 November 2025 and will not be accepted through any other medium.

If you have any accessibility requirements, please feel free to contact Grace Aberin on 02 9121 0238 or email grace.aberin@canadabay.nsw.gov.au to discuss.

The City of Canada Bay Council is a Child Safe Organisation that recognises and advocates for the rights of Children and Young People and is committed to a Safe Workplace.

The City of Canada Bay Council is an Equal Employment Opportunity Employer committed to maintaining, growing and supporting a diverse, respectful, collaborative & inclusive workplace. We welcome and encourage applications from diverse community groups and ages including Aboriginal and Torres Strait Islander, LGBTIQA+, people with disabilities, and other diversity groups.

Formal offers of employment are subject to standard Council pre-employment checks including medical and other background checks.

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