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4 weeks ago
Overview
Modern office with free parking located at Rowville, VIC
Fixed Term 6 months
Friendly and support team environment
The Role
You will contribute to the profitability, growth and return on investment of GPC Asia Pacific by working with high volume large dollar accounts, reducing outstanding debts and maintaining accurate customer accounts by liaising with external customers to achieve these goals, whilst adhering to relevant statutory legislation and company policies and procedures.
What you will be doing
- Customer Service: Take phone calls from Customers and the Store Network and Resolve queries.
- Debt Collection: Identify outstanding accounts, contact customers and stores to investigate reasons for late payments and provide payment options.
- Account Maintenance: Act as a focal point for the Store Network regarding account maintenance and set up Update and maintain Account Information on systems and ensure account set up is correct.
- Reconciliations and Receipting: Ensure all Key Accounts are reconciled, receive payments and prepare cheques to be banked into company’s account
- Teamwork and Leadership: Act as 2IC when required and demonstrate leadership within the team providing training and support to other team members. Also, collaborate with relevant internal and external stakeholders.
- Development: Undertake relevant induction, skills and technical training within agreed timeframe and participate in all self-development programs and workshops authorised by the company
- Other administrative tasks as and when required
About you:
- Must have good customer service and communication skills – written and verbal.
- Must be a team player with good work ethics and proactive mindset.
- Must be able to demonstrate leadership within a team environment and lead by example.
- Demonstrated ability to relate with customers, stakeholders and fellow employees.
- Intermediate excel skills, mathematical and literacy skills.
- Similar previous experience is desirable.
Looking after you: We are committed to ensuring our people are well looked after. In addition to a rewarding and challenging career, we will provide:
- Staff discounts across the GPC Asia Pacific group of Companies
- Private health insurance discounts
- Employee assistance program
- A highly safety conscious work environment
GPC Asia Pacific Movement is in our DNA. We are GPC Asia Pacific: one of the largest industrial and automotive aftermarket parts and service suppliers in Australia, New Zealand and South East Asia. Our iconic brands include Repco, NAPA, McLeod Accessories and Motion Industries.
Yet we are more than just a parts and service company. We propel people forward.
With over 8000 team members in Asia Pacific, and 60k+ globally, being part of Genuine Parts Company won’t leave you standing still. Reach is key to our success. Learn more about our business online at www.gpcasiapac.com
Send your CV to our Careers Team by clicking APPLY
Not the right fit? Let us know you/'re interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest
GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
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