Senior Administration Officer

About the role

Mater Private Hospital has an opportunity available for an experienced Senior Administration Officer to join us working with the Admissions Team in the Annerley Rd Rehab Centre, Mater Private Hospital and the Mater Private Bookings Team. This position will be offered as Permanent Part Time at 56 hours per fortnight. The successful candidate will need to be available for all shifts across a Monday to Friday working week anywhere between the hours of 0730 to 1800.

- Providing Exceptional Customer Service to patients and clients
- Processing patient admissions, transfers and discharges and the preparation of clinical forms
- Providing administrative support to clinical staff
- Maintain a high level of discretion and confidentiality, complying with administration and financial policy and procedures, maintaining accurate, current and accessible files, including maintenance of records
- Continually demonstrate highly developed written communication skills
- Manage, organize, and provide confidential administrative support to the Surgical & Procedural Services Unit ensuring maximum utilisation of private theatre sessions
- Assist in the preparation of waiting list reports, theatre schedules and other associated correspondence on a range of Surgical & Procedural Service issues
- Assist with accurate data entry using electronic systems
- Exercise judgement where necessary to solve immediate problems in situations where precedents have not been set and procedures not defined

About you

The successful candidate will possess:

- Highly experienced in providing medical administration support
- Highly developed time management and organizational skills
- Strong computer skills including competence in using Patient Administration systems (or the ability to quickly learn new systems)
- Knowledge of Health Funds
- Excellent customer service and interpersonal communication skills
- Ability to organize and prioritize work effectively within a busy, fast-paced, demanding environment

Mater is Queensland’s largest not-for-profit healthcare provider, delivering exceptional care to nearly 700,000 patients each year across 11 (soon to be 12) hospitals. We’re leaders in healthcare, education, fundraising & philanthropy and research — and it’s our people who make the difference.

We’re looking for passionate individuals to join our team and help shape the future of care. At Mater, you’ll be part of a purpose-driven organisation that values innovation, compassion, and excellence.

Benefits

- Increase your take-home pay with generous salary packaging options, including meal and entertainment benefits
- Grow your career with access to industry-leading training and professional development through Mater Education
- Wellbeing support through our Employee Assistance Program and on-site pastoral care teams
- Access a range of health and wellbeing services with a corporate discount on private health insurance
- Exclusive discounts across dining, retail, travel, accommodation (just to name a few)
- Stay active with unlimited access to discounted gyms via the Fitness Passport program
- Convenient, discounted on-site parking
- Enjoy great food with reduced prices at our campus cafés and coffee spots
- Join Queensland’s Largest and Most Innovative Not-for-Profit Healthcare Team

Be part of something bigger. Make your move with Mater. #MAKEYOURMATERMOVE

Applications close on Thursday 9th October 2025. Please note, we may contact applicants prior to the closing date; please do not hesitate to APPLY NOW

Mater is committed to the wellbeing of their staff, and it is underpinned by our flexible and remote working policies.

Please Note: We will not require any support from Recruitment Agencies at this time and kindly request no contact is made. Only direct applications will be considered.

Mater Group is dedicated to creating a workplace that values diversity and inclusion. As an Equal Opportunity Employer, we welcome applications from individuals of all backgrounds and abilities. We believe in providing equal opportunities for all qualified candidates.

Advertised: 25 Sep 2025 E. Australia Standard Time
Applications close: 09 Oct 2025 E. Australia Standard Time

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