MULTIPLE Service Desk Analysts

Service Desk Analyst Location: Canberra **Responsibilities**: - Diagnose and resolve technical issues related to hardware, software and network problems - Escalate more complex issues to second-level support as necessary - Document all incidents and service requests in the ticketing system - Monitor and prioritize the ticket queue to ensure timely...

**Join Our Dynamic Team as a Service Desk Analyst!** Are you a tech-savvy problem solver with a passion for providing exceptional customer service? We are seeking talented Service Desk Analysts to join our clients thriving team and help them deliver top-notch IT support to their valued Government clients. **About the Role** As a Service Desk Analyst, you...

6-month contract with possible 12-month extension - Located in Canberra - Ability to obtain a security clearance **Service Desk Analyst** - **6-month Contract with possible 12-month extension**: - **Located in Canberra**: - **Ability to obtain a security clearance** Our Federal Government client is seeking a **Service Desk Analyst** with strong abilities...

**What success looks like in this role**: IT Service Desk Analyst to provide support, respond and resolve customer requests, in relation to software, hardware and network operations difficulties by providing fast, efficient and friendly customer service. **You will deliver value by**: - 1st Level telephone and other media contact support. - Strive for a...

**We Believe in Better!** We are a global information technology company that builds high-performance, security-centric solutions that can help change the world. Enhancing people’s lives through secure, reliable advanced technology is our vision. Our associates are at the forefront of everything we do, driving our clients’ successes while giving back...

Seeking a motivated Service Desk Analyst to provide support to a geographically dispersed network. **Your new company** **Your new role** As the Service Desk Analyst your day-to-day role will be supporting the Service Desk Manager in the administration of matters relating to provision of planning and delivery support activities, this includes...

2x Ongoing vacancies in Canberra. A merit pool will be created and may be used to fill similar ongoing or non-ongoing positions in Canberra and Melboune **Overview of the Team** The Technology and Information Management (TAIM) Unit maintains Comcare’s Information, Communication and Technology (ICT) infrastructure and provides strategic leadership,...

**Job Description** We Believe in Better!** We are a global information technology company that builds high-performance, security-centric solutions that can help change the world. Enhancing people’s lives through secure, reliable advanced technology is our vision. Our associates are at the forefront of everything we do, driving our clients’ successes...

The Technology and Information Management (TAIM) team maintains Comcare’s Information, Communication and Technology (ICT) infrastructure and provides strategic leadership, governance, solutions and advice for the effective management of information. Client Services team within TAIM provides a responsive and respectful frontline function for desktop and end...

**About the Role**: Our client is a government department seeking multiple Service Desk Analysts to provide Level 2 - 3 support in the area of IT systems and infrastructure, and operational support across a geographically dispersed network. **What your day will look like**: - Record accurate, timely and meaningful data in relation to client follow ups,...