Digital Optimisation Manager

TPG Telecom started with a belief that we can make things better for Australians. We believe in the power of meaningful relationships to support vibrant, connected communities where everyone belongs. It’s our why; our reason to exist. Now, we’re proud to be one of Australia’s leading mobile and internet providers. We’re not just redefining telco, we’re changing its course. And you play a role in that. A big one. The opportunities are plenty for those who are ready to accept the challenge.

Could that be you?

Your opportunity:

As our valued Digital Optimisation Manager, you will be responsible for leading and executing projects & conversion rate optimisation initiatives within our Digital Operations team, working closely with stakeholders to understand initiatives and meet commercial needs.

You'll make impact by:

- Drive increase in conversion rate by optimising online sales channel, campaigns, and experiences.
- Responsible for the experimentation and optimisation roadmap within your team; including personalisation, A/B testing and behavioural economics.
- Project manage the execution of digital projects, from planning, briefing and design to deployment and analysis. Communicate progress, risks, issues, and responses to the project stakeholders, ensuring that they are informed and engaged throughout the project.
- Work closely with stakeholders to understand initiatives, business needs and priority, bringing in these to your squad to deliver.
- Work with a team of talented digital experts to develop and execute digital strategies that align with business objectives, using a data-driven approach to measure and optimise campaign performance.

What you’ll bring:

- 2+ years of experience in digital marketing or project management, with a proven track record of executing successful projects and campaigns.
- Solid understanding of digital marketing solutions, the production process and the technologies that underpin these solutions.
- Experience working with web developers, digital producers, visual designers, and copywriters to deliver integrated digital marketing campaigns through an agile framework.
- Strong project management and planning skills, you are excellent at problem solving.
- Strong understanding of digital marketing traffic and channels, including email, social media, search, and display advertising.

Ideally, you will also be:

- Strong communication and negotiation skills, with the ability to effectively communicate complex ideas and strategies to peers, stakeholders, and management.
- Strong leadership skills, with the ability to inspire and motivate teams to deliver their best work.
- Ability to respond effectively and quickly to business’s needs and issues, mitigate risks and implement relevant solutions.
- Demonstrated ability to manage resources effectively, delivering campaigns on time and to the highest quality standards.
- Understanding of digital analytics, with the ability to use data to drive decision-making and optimise campaign performance.

What's in it for you?

- Flexible hybrid way of working (from home and office)
- ‘Stay Connected Mobile’ – Access to a free mobile plan
- ‘Stay Connected NBN’ – Access to a free NBN 100 plan
- Access to Corporate Partner Discounts
- Access to TPG Learning Hub platform and internal development

Come join us and build a better future. Apply today.

Don’t meet every single requirement? That’s OKAt TPG Telecom, we’re all about creating an accessible workplace where everybody feels safe to bring their authentic self to work - regardless of background. If you think this role is a great fit for you but some of the qualifications don’t align with your experience, we still encourage you to apply - you might just be the perfect candidate for a similar role with us Learn more about life at TPG Telecomhere.

TPG Telecom also acknowledges theGadigal People of the Eora Nationas the Traditional Custodians of lands and waterways where this office can be found in Barangaroo.

Our Talent Acquisition Team and Hiring Managers kindly request no unsolicited resumes or approaches from Recruitment Agencies. TPG Telecom is not responsible for any fees related to unsolicited resumes.

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