Product Manager

Overview

We’re currently looking for a high caliber professional to join our team as Australia Custody Country Head based in Sydney, Australia. The Australia Custody Country Head is a senior level position responsible for the Australia custody franchise and the development of product, strategies and tactics and risk and control. In addition to the Australia country role, this candidate will also assist the Japan, Asia North & Australia Custody Head in cross-cluster initiatives.

Responsibilities

- Assist in development and analysis of strategic enhancements and development, product launches in Australia and across the cluster
- Participate in day-to-day product management for core products such as product delivery, as well as lead the team prioritize, negotiate, and remove obstacles to achieve business results
- Manage a team of 1 staff
- Contribute to achievement of acquisition targets, product financial performance, revenue performance, and expense management goals as well as oversee identification and execution of opportunities and gaps in business plans
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Qualifications

- 15+ years of experience
- Knowledge of Investor / Securities Services product or client coverage
- Ability to work unsupervised and adjust priorities quickly as circumstances dictate
- Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements
- Consistently demonstrates clear and concise written and verbal communication
- Demonstrated analytical skills
- Demonstrated problem-solving and decision-making skills

Education

- Bachelor’s degree/University degree. Master’s degree preferred

Key Responsibilities

- Own and drive product P&L – revenue, profitability, returns, plan, balance sheet. Define and drive achievement of targets and financial performance.
- Define and manage strategic roadmap, development, launch, and marketing to gain maximum benefit from custody product suite.
- Lead Custody product differentiation and innovation efforts, including launch of initiatives to increase revenues. Work with global partners to drive consistent and seamless improvement in custody capabilities.
- Execute on key strategic priorities of the Custody business
- Oversee day-to-day product management functions such as product delivery, client experience, and client communication strategies.
- Oversee all aspects of product life cycle management including market demands, technology trends, and the competitive field.
- Analyze key market developments in Australia with a view to proactively provide actionable market intelligence to clients and to support market advocacy efforts.
- Lead and maintain risk, control and regulatory reviews and governance forums, operations resilience exercise across the cluster

- Connect to industry sources to share industry specific updates to product and operations partners.
- Support Product Sales Specialists regarding Custody enquiries.
- Work closely with Operations & Technology function and co-ordinate transformations across the Cluster

Equal Opportunity: Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.

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