Senior Rostering Coordinator

2 days ago


Brisbane, Australia Michael Page Australia Full time

- Newly created opportunity
- Competitive Salary & Hybrid work model

About Our Client

Our client is a leading organisation in the hospitality and food services sector, currently implementing a centralised rostering model to improve compliance and streamline operations. This newly created role will play a key part in piloting the model across Queensland before expanding nationally. With multiple sites and a large workforce, this is an opportunity to shape rostering practices and drive operational efficiency.

Job Description

As a Senior Rostering Coordinator, you will lead day to day rostering operations across multiple sites, ensuring compliance with relevant Awards and agreements. You will work closely with operational managers and the payroll team to implement a centralised rostering system, analyse workforce data, and provide insights to support decision making. This newly created role will be critical to the success of a major go live project, you will be instrumental in trialling, refining, and embedding the model to ensure compliance and operational efficiency.

Key responsibilities include:

- Managing end to end rostering for approximately 300-400 employees across three sites in QLD.
- Ensuring compliance with Fast Food and Restaurant Industry Awards and enterprise agreements.
- Analysing rostering data to maintain a balanced workforce mix (approximately 50% casual).
- Supporting the rollout of a new rostering model during initial implementation.
- Collaborating with payroll and people services teams to integrate rosters with payroll systems.
- Providing training and guidance to site leaders on best practice rostering.

The Successful Applicant

To be successful in this role, you will have:

- Minimum 4 years' experience in workforce rostering or scheduling within a multi site environment.
- Hospitality or food & beverage industry experience is preferred
- Strong understanding of Award interpretation and compliance.
- Experience with rostering systems and data analysis.
- Advanced Excel and reporting skills.
- Excellent communication and stakeholder management abilities.
- A proactive, solutions focused approach and resilience to manage pushback when enforcing compliance.

What's on Offer

- Competitive salary package 100-110k + super
- Opportunities for further progression and benefits once the project has seen success
- Hybrid work arrangement: 3 days onsite, 2 days WFH.
- Flexible start and finish times
- Employee Assistance Program and access to international learning programs, including fully funded overseas development opportunities.
- Opportunity to influence and shape a new rostering model with future team expansion as the business grows.

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