Customer Service Officer

2 weeks ago

City of Hobart, Australia Karingal Full time

Location: Nipaluna - Hobart
Salary: $55,714 - $62,021 + Superannuation + NFP salary packaging benefits
Employment status: Full Time Permanent – Hybrid/ Part time/Job Share available

We are looking for a supportive and outgoing Customer Service Officer to be the friendly face and first point of contact for MatchWorks, supporting participants and keeping things running smoothly behind the scenes.

At Matchworks, we support you for all of your employment and recruitment needs as a leading provider of job seeker and disability employment services.

We're open to flexible hours, part-time, or job share arrangements – because great people thrive in different ways.

What you’ll do

- Support participants with information, appointments, and access to tools to help them job search.
- Create a friendly, welcoming and warm experience for participants and visitors.
- Handle admin essentials – data entry, filing, scheduling, and keeping systems up to date.

Work closely with your team to share ideas, improve processes, and celebrate wins together.

What you’ll bring

- Strong people skills – you’re approachable, positive, and calm even on busy days.
- Great multitasking skills and an ability to juggle admin, calls, and face-to-face support with ease.
- A team player attitude as someone who genuinely enjoys supporting colleagues and participants.

(You’ll also need an NDIS Worker Screening Check and Orientation Module Certificate – but don’t worry, we’ll help guide you through this.)

Why you’ll love working with Matchworks at genU

At genU, our differences make us stronger. We celebrate all kinds of diversity and the unique perspectives each of us brings. We’re committed to creating a welcoming, safe, and respectful space where everyone feels valued and can thrive.

You’ll also get

- University Study Discount - Enjoy a 25% fee reduction for undergraduate and postgraduate courses at Torrens University.
- Salary packaging - up to $15,900 tax-free plus meal/entertainment benefits
- Purchased leave options - the ability to buy additional annual leave to support work-life balance and flexibility.
- Extra leave – 13 days of personal leave and 10 wellbeing days per year.
- Flexibility - full time, part time, or job share plus hybrid working
- Discounts - savings at 450+ retailers including Coles, Woolworths & JB Hi-Fi
- Wellbeing support - 24/7 access to a holistic employee assistance program
- Referral bonus - bring great people with you and be rewarded

We are committed to ensuring an accessible recruitment experience. If you need any adjustments or have specific accessibility requirements at any stage of the process, please contact our team at holly.byrne@matchworks.com.au or 08 8298 4100

#J-18808-Ljbffr

  • Customer Service Officer

    2 days ago

    Hobart, Australia HAYS Full time

    Temporary assignment, with full-time hours and an hourly rate of $40 plus Super. **Your new company** Hays Office Support are currently seeking a Customer Service Officer for a well-known Tasmanian organisation. This is an exciting opportunity to join their team & assist with customer service requirements at the front desk. The role will require full-time...

  • Customer Service Officer

    2 weeks ago

    Hobart, Australia HAYS Full time

    Customer Service role based in Sandy Bay with an IT Service Provider **Your new company** Hays are proud to be partnering with a well-known IT Service provider, in the recruitment of a Customer Service Officer. They are a leading Tasmanian business that has been in operation for over 20 years with over 130 employees. The company has grown and developed a...

  • Customer Service Officer

    1 week ago

    Hobart, Australia Spirit Super Full time

    POSITION DESCRIPTION **Title** Customer Service Officer **Location** Hobart **Reports to** Contact Centre Team Leader **Business Unit** Operations **Division** Service Delivery **Number of Direct Reports** 0 **Level** LEVEL B **Position Purpose** The Contact Centre Customer Service Officer (CSO) will work as an integral part of the Spirit...

  • Customer Service Officer

    1 week ago

    Hobart, Australia SeaLink Tasmania Full time

    **SeaLink Marine & Tourism - Tasmania (Bruny Island)**is looking for a bright and energetic individual with strong work ethics to join our team Part Time! **We encourage you to apply!** **About the Role** As a Customer Service Officer, you will be the first point of contact for our customers, providing exceptional support and ensuring a positive...

  • Customer Service Officer

    4 days ago

    Hobart, Australia Nepean Building and Infrastructure Full time

    **About Us** At NEPEAN we are proud to be Australia’s leading privately owned engineering, mining services and industrial manufacturing organisation. We have unique capabilities to deliver high value, innovative and sustainable solutions for the world’s leading mining, construction, and transport companies. Over the last 40 years, hard work, technical...

  • Customer Service Officer

    6 days ago

    Hobart, Australia AMA Group Non-Drive Full time

    Hobart location. Great team culture - Join a large team with a family feel for the long term. - Permanent position. Monday to Friday - get your weekends back! At Wells Bodyworks & Towing we are a busy workshop conveniently located in central Hobart. We complete a variety of light and heavy repairs. Our skilled and enthusiastic team of 28 are driven to...

  • Admin and Customer Service Officer

    2 weeks ago

    City of Hobart, Australia Aboriginal Health Council of Western Australia Full time

    About Toll Group At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets,...

  • Retail Customer Service Officer

    6 days ago

    Hobart, Australia Australia Post Full time

    **Help us deliver like never before** Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. **About the...

  • Customer Service Officer

    2 weeks ago

    City of Rockingham, Australia BullAnt Security Full time $60,000 - $80,000 per year

    BullAnt Security is a well-established company with a strong reputation for service excellence. We're looking for a Customer Service Officer to join our Rockingham office and become a key part of our customer service and administration team.This role is ideal for someone who enjoys variety, thrives in a fast-paced environment, loves dealing with customers,...

  • Customer Service Officer

    2 weeks ago

    City of Hawkesbury, Australia YMCA NSW Full time

    **Date**:9 Oct 2024 **Location**: Hawkesbury, AU **Company**:YMCA NSW - **Be a part of creating great experiences for members of our community**: - **Provide first class service to all members and guests**: - **You will be the first and last person our members see in our facility** Our customer service officers are passionate about creating awesome...