Customer Service Representative

2 days ago

Gosford, Australia Bohemian Traders Full time

{"id": "1PVi9fy_JXUIrgJkk97xnzdC5liGVAsBD", "title": "Customer Service Representative - Sept 2022 .pdf", "mimeType": "application//pdf"}

Customer Service Representative

Job Title: Customer Service Representative

Employment: Casual (5 days a week, flexible hours)

Reports to: General Manager

GENERAL SUMMARY

The Customer Service Representative role exists to provide best in class service to Bohemian Holding’s

online and offline customers, predominantly through email, phone & social media interactions, but also

in-store in our boutiques from time to time. Our aim is to provide a high level boutique experience to

all of our customers.

Aim:

To manage and build on our “Key Distinctive” of providing best in industry customer service to our

customers, with the Bohemian Traders brand to be widely known as Approachable, Helpful and

Relatable.

Roles:

• Manage frontline experience of customer interactions before, during and after sales via phone,

email and social media

• Manage and process all customer service enquiries

• Process customer returns & store credit

• Document customer histories in our eComm / CRM software to develop history and relationship

with customers

• Monitor and engage with customers across all social media channels

The role includes but is not limited to:

• Development of brand awareness and online reputation through positive interactions with new,

existing & potential customers.

• Working in a team to ensure the direct experience of customer pre & post purchase is

recognised as best in class.

• Connecting with current and future customers through engagement on a daily basis, with the

ultimate goal of turning observers into fans & fans into customers.

• A strong understanding of the Bohemian Traders brands and communication of that to our

customers in a positive, authentic way.

• A willingness to be flexible, adapting quickly to changing situations dependent on business

needs.

• Any other reasonable tasks required by the business.

Employee Conduct

• It is the responsibility of every employee to contribute to a positive work environment through

cooperative and professional interactions with co-workers, customers and vendors.

How to Apply

If you believe that you are the perfect fit for our team, we encourage you to submit an application

today.

Submit applications via email to admin@bohemiantraders.com including: Cover letter, Resume, and 2

min video introducing yourself to Bohemian Holdings.

Please note, only complete applications will be considered.

Bohemian Holdings Pty Ltd Customer Service Representative 1 of 1

Customer Service Representative - Sept 2022 .pdf

Customer Service Representative - Sept 2022 .pdf

#J-18808-Ljbffr

  • Customer Service Representative

    2 weeks ago

    Gosford, Australia NSW Government -Service NSW Full time

    **Customer Service Representative - Gosford** **Position**: Customer Service Representative (CSR) - Contact Centres **Grade**: Customer Service Representative - SNSW Grade 3/4 **Location**:Gosford **Role Type**: 12 x Full Time Temporary Contracts for up to 12 months only **Please note**: We will not be creating a Talent Pool from this...

  • Customer Service Representative

    1 week ago

    Gosford, Australia NSW Government -Service NSW Full time

    **Customer Service Representatives** **Service NSW Grade 3/4** **Central Coast - NSW** - This recruitment will be used to fill current vacancies and to create a Talent Pool for temporary/ongoing, full time and part time opportunities that arise over the next 18 months._ **About Service NSW** Service NSW is a NSW Government executive agency that joined the...

  • Bakery Customer Service Representative

    1 week ago

    Gosford, New South Wales, Australia beBeeCustomer Full time $40,000 - $60,000

    Job Title: Bakery Customer Service RepresentativeAbout the Role:We are seeking a dedicated and customer-focused individual to join our bakery team. As a customer service representative, you will be responsible for delivering exceptional service, preparing food, and maintaining a clean and safe work environment.Main Responsibilities:Ensuring a welcoming and...

  • Digital Service Representative Casual Pool

    7 days ago

    Gosford, Australia NSW Government -Service NSW Full time

    **Digital Service Representative** **Service NSW, Grade 2/3** **Central Coast** Casual Relief Pool** **Do you enjoy variety, are passionate about helping people, and seeking a casual role?** Service NSW is seeking people who love helping others to join our casual Digital Service Representative relief pool, Central Coast Region. The casual relief pool...

  • Customer Service Representative

    7 days ago

    Gosford, Australia APG Workforce Full time

    3 Month Contract - Gosford Location + Work from Home - $32.16 Per Hour + Super APG is currently seeking multiple Customer Service Representative for a 3- Month contract within a Gosford Government Sector. **The Role**: - $32.16 Per Hour + Super - 3 Contract + Possibility of extension - Location: Gosford - _Training will be conducted in the office and...

  • Assistant Advisor Customer Support

    5 days ago

    Gosford, Australia NSW Government -Department of Customer Service Full time

    The State Insurance Regulatory Authority (SIRA) is looking for a Assistant Advisor, Customer Support to join our team! **Benefits** - Fantastic ongoing clerk grade 5/6 Opportunity. - Salary range: $89,707 - $98,982+ super, commensurate with experience. - Genuinely flexible working arrangements. - State of the art offices. - Wellbeing programs and resources...

  • Cio Service Desk

    3 days ago

    Gosford, Australia NSW Government -Department of Customer Service Full time

    **CIO Service Desk - Customer Support Officer, Ongoing & **Temporary** - Full Time & Part Time opportunities available** **DCS is a great place to work, and it’s not just us saying that!** Our values of accountability, trust, service, and integrity drive our initiatives and culture. We support innovative programs in areas as broad as digital government,...

  • Customer Service Representative

    1 week ago

    Gosford, New South Wales, Australia beBeeCustomerService Full time $98,765 - $123,456

    Job DescriptionThis role involves providing exceptional customer service and support to clients through various communication channels, including phone, email, and in-person interactions. Key responsibilities include answering customer inquiries, resolving issues, and providing accurate information and solutions."],

  • Customer Service Ambassador

    1 week ago

    Gosford, New South Wales, Australia beBeeCustomerService Full time $72,000 - $96,000

    Customer Service Representative RoleWe are seeking a Customer Service Representative to provide exceptional service to customers in our Community Bank branch. This role requires strong communication skills, attention to detail, and the ability to work in a team-oriented environment.Key ResponsibilitiesExplore customer needs through conversations to help them...

  • Representative

    1 week ago

    Gosford, New South Wales, Australia beBeeCustomerService Full time $60,000 - $80,000

    Customer Service Representative Job Overview: We are seeking a dedicated Customer Service Representative to join our team based in Gosford on the sunny Central Coast. As suppliers of high-quality products for a range of industrial applications across Australia and the Pacific Islands, your new employer's commitment to maintaining high standards of customer...