Customer Service Representative

3 weeks ago

Gosford, Australia Bohemian Traders Full time

{"id": "1PVi9fy_JXUIrgJkk97xnzdC5liGVAsBD", "title": "Customer Service Representative - Sept 2022 .pdf", "mimeType": "application//pdf"}

Customer Service Representative

Job Title: Customer Service Representative

Employment: Casual (5 days a week, flexible hours)

Reports to: General Manager

GENERAL SUMMARY

The Customer Service Representative role exists to provide best in class service to Bohemian Holding’s

online and offline customers, predominantly through email, phone & social media interactions, but also

in-store in our boutiques from time to time. Our aim is to provide a high level boutique experience to

all of our customers.

Aim:

To manage and build on our “Key Distinctive” of providing best in industry customer service to our

customers, with the Bohemian Traders brand to be widely known as Approachable, Helpful and

Relatable.

Roles:

• Manage frontline experience of customer interactions before, during and after sales via phone,

email and social media

• Manage and process all customer service enquiries

• Process customer returns & store credit

• Document customer histories in our eComm / CRM software to develop history and relationship

with customers

• Monitor and engage with customers across all social media channels

The role includes but is not limited to:

• Development of brand awareness and online reputation through positive interactions with new,

existing & potential customers.

• Working in a team to ensure the direct experience of customer pre & post purchase is

recognised as best in class.

• Connecting with current and future customers through engagement on a daily basis, with the

ultimate goal of turning observers into fans & fans into customers.

• A strong understanding of the Bohemian Traders brands and communication of that to our

customers in a positive, authentic way.

• A willingness to be flexible, adapting quickly to changing situations dependent on business

needs.

• Any other reasonable tasks required by the business.

Employee Conduct

• It is the responsibility of every employee to contribute to a positive work environment through

cooperative and professional interactions with co-workers, customers and vendors.

How to Apply

If you believe that you are the perfect fit for our team, we encourage you to submit an application

today.

Submit applications via email to admin@bohemiantraders.com including: Cover letter, Resume, and 2

min video introducing yourself to Bohemian Holdings.

Please note, only complete applications will be considered.

Bohemian Holdings Pty Ltd Customer Service Representative 1 of 1

Customer Service Representative - Sept 2022 .pdf

Customer Service Representative - Sept 2022 .pdf

#J-18808-Ljbffr

  • Customer Service Representative

    4 days ago

    Gosford, Australia NSW Government -Service NSW Full time

    **Customer Service Representative - Gosford** **Position**: Customer Service Representative (CSR) - Contact Centres **Grade**: Customer Service Representative - SNSW Grade 3/4 **Location**:Gosford **Role Type**: 12 x Full Time Temporary Contracts for up to 12 months only **Please note**: We will not be creating a Talent Pool from this...

  • Customer Service Representative

    3 days ago

    Gosford, Australia NSW Government -Service NSW Full time

    **Customer Service Representatives** **Service NSW Grade 3/4** **Central Coast - NSW** - This recruitment will be used to fill current vacancies and to create a Talent Pool for temporary/ongoing, full time and part time opportunities that arise over the next 18 months._ **About Service NSW** Service NSW is a NSW Government executive agency that joined the...

  • Customer Service Representative

    2 weeks ago

    Gosford, Australia The Automotive Group Full time

    **Gosford Location**: - **$32.00 per/h + comm.**: - **Gtd 15hrs per week (8.00am - 11.00am)**: - **Monday to Friday (mornings only).**: - **Full training provided - no exp. necessary.** TAG has proudly been the industry leader in our successful On Site Customer Service & Sales Program for over 25 years. We are looking for someone who can transform their...

  • Advisor, Customer Insights

    2 weeks ago

    Gosford, Australia NSW Government -Department of Customer Service Full time

    The Department of Customer Service (DCS) is looking for an **Advisor, Customer Insights**. **This is a great opportunity to join a newly formed team and play a key role in the development of a best-in-class insights function.** **Benefits** - Fantastic ongoing clerk grade 7/8 Opportunity. - Salary range: $101,947 - $112,849 + super, commensurate with...

  • Digital Service Representative Casual Pool

    3 days ago

    Gosford, Australia NSW Government -Service NSW Full time

    **Digital Service Representative** **Service NSW, Grade 2/3** **Central Coast Casual Relief Pool** **Do you enjoy variety, are passionate about helping people, and seeking a casual role?** Service NSW is seeking people who love helping others to join our casual Digital Service Representative relief pool (Central Coast Region). The casual relief pool will...

  • Assistant Project Officer

    2 weeks ago

    Gosford, Australia NSW Government -Department of Customer Service Full time

    **Assistant Project Officer (Grade 5/6) - Customer Experience & Program Delivery (CXPD)** Great opportunity for a suitably experienced Assistant Project Officer to implement and manage key strategic business transformation and regulatory projects to support the Better Regulation Division (BRD) in a time of immense change. - ** Grade**: Clerk Grade 5/6 - **...

  • Reddy Express Kariong

    1 week ago

    Gosford, Australia Reddy Express Full time

    Reddy Express Kariong - Customer Service Representative Reddy Express Kariong, 6-8 Central Coast Hwy, Kariong, New South Wales, Australia Posted Tuesday 23 September 2025 at 2:30 pm Overview OTR Group comprises of over 1000 retail, convenience, and quick service restaurants – including brands such as Reddy Express (formerly known as Coles Express),...

  • Regulatory Service Officer

    1 week ago

    Gosford, New South Wales, Australia NSW Department of Customer Service Full time $104,000 - $112,000 per year

    Regulatory Service Officer - Response Triage and Enforceable Undertakings, SafeWork NSW Grade: Clerk 3/4Salary: $84,659 - $92,701 + SuperannuationLocation: Gosford or ParramattaTerm: Ongoing Closing Date: Monday 22nd September :59 AM) About the Role The Investigations and Enforcement Directorate is responsible for providing frontline advisory, triage and...

  • Customer Service Representative- Full Time, Hybrid

    1 week ago

    Gosford, Australia NRMA Motoring & Services Full time

    Our **Inbound Customer Service Representatives** play a critical role in the lives of people across Australia by helping to keep them safe and moving. They are the first point of contact with members who need NRMA Roadside Assistance. Your primary focus will be to ask effective questions during the customer call to gather key details to capture a member's...

  • Customer Service Representative

    6 days ago

    West Gosford, Australia GPC Asia Pacific Full time

    Driven by Passion for 100 Years Repco is Australia's leader in Automotive Aftermarket Parts and is one of the most widely recognised brands in the Australian and New Zealand markets. Our brand stands for quality, expertise and knowledge. At Repco, our team members are valued and appreciated. Every day we deliver careers and experiences that are both...