Customer Service Administrator

2 weeks ago

Townsville, Australia TONI&GUY Australia Pty Ltd Full time

A permanent part-time opportunity is now available for an experienced Customer Service Administrator to join a highly professional and well-established accounting firm located in the Ipswich region.

We are seeking a proactive and organised individual with strong time management skills and a client service focus to provide high-level administrative support to a team of accounting professionals.

Key Responsibilities:

- Greet visitors and manage inbound enquiries via phone, SMS, and email
- Direct calls and take accurate messages
- Diary management and appointment scheduling
- Assist with accounts payable and accounts receivable processing
- Prepare and proofread correspondence and forms
- Maintain electronic records, including indexing documents into the retrieval system
- Track client records and liaise with clients regarding required information
- Provide general administrative support including filing and stationery management

To be successful in this role, you will have:

- Previous experience in a similar administrative role (experience in a professional environment such as an accounting or legal firm is preferred but not essential)
- Excellent verbal and written communication skills
- The ability to work efficiently under pressure in a fast-paced, deadline-driven environment
- A high level of attention to detail and strong organisational ability
- Confidence using a variety of systems and technology, including Microsoft Word and Excel
- Flexibility to work additional hours when required to support business needs

What’s on offer:

- Permanent part-time role with core hours of 9:30am to 3:00pm (Monday to Friday) – flexibility to work additional hours when required
- On-site parking provided
- An opportunity to join a supportive, professional team within a respected and reputable firm

Where to from here?

Submit your application as soon as possible by visiting www.topoffice.com.au or contact Sharyn on (07) 3812 2920 if you have any specific questions.

We look forward to hearing from you

#J-18808-Ljbffr

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