(Apply in 3 Minutes) Gaming Customer Service All Rounder

3 hours ago

Council of the City of Sydney, Australia Blacktown Workers Club Group Ltd Full time

Overview

Work at one of the largest and most successful venues in Western Sydney.

Ongoing opportunities for training and development to help grow your career within the hospitality industry. Work within a team that has a passion for providing the best customer service experience to our members and guests across 3 venues.

Above award rates.

About Us

By any measure, the story of Workers Lifestyle Group is a proud record of achievement. Its continuing success is a result of its strong relationship to its members and the community from which it has grown and its relevance and value as a recreational, sporting, entertainment and social icon in Sydney’s burgeoning west.

Benefits

- Competitive casual rate above award rate
- Employee Enterprise Agreement
- Free onsite undercover parking
- Uniforms provided
- Staff Christmas Party
- Staff events - Trivia, Paint & Sip, Karaoke
- Employee Assistance Program - up to 6 sessions annually
- 25% staff discount with our food vendors Marlos All Day and Lusso Bistro

About the Role

In this All-Rounder role, your responsibilities will include, but not limited to:

- Building rapport with Members and Guests from diverse backgrounds
- Assisting Members and Guests with enquiries and requests
- Providing Drinks Service, fixing machine errors and maintaining the gaming floor
- Working in our Housekeeping, Bar and Gaming Area, including TAB and Keno
- Delivery of great customer service experiences accurately and efficiently
- Maintaining cleanliness of our service areas

Requirements

- Must be willing to work in smoking areas
- Previous customer service experience is essential
- Current RSA, RCG and ARCG qualification is essential
- Bar and gaming service experience is preferred
- Ability to work in a fast-paced environment
- Willing to work a mixture of day, evening, overnight and weekend shifts
- Able to meet the physical requirements of the role including standing for long periods of time
- Excellent interpersonal skills

Get to know us more at https://workerslifestylegroup.com.au/careers/

How to Apply

Provide a copy of your resume and cover letter outlining why you would be a suitable candidate for the position.

If you are looking for an exciting opportunity to be a part of a dynamic team in a financially secure large Club Group then send through your Resume by applying below.

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