Nurse Startup All Rounder

4 weeks ago


Council of the City of Sydney, Australia Talking Health Tech Full time

Nurse Startup All Rounder - Customer Success

uPaged 85 William St, Darlinghurst NSW 2010, plus work from home 3 days a week

Ready to shake up healthcare (and have some fun while you’re at it)?

We’re uPaged - the nurse-founded, tech-powered marketplace making it easier for nurses to find shifts they love, and for hospitals to fill rosters, stat.

The Role

We’re on the hunt for a nurse who loves helping people, is a whiz with tech, admin, and gets a kick out of making things run smoothly.

You’ll be the go-to for nurses and facilities - answering questions, sorting shifts, onboarding new users, and keeping everyone smiling.

Think: customer service, admin, tech, and a whole lot of heart.

What You’ll Actually Do

- Be the friendly first point of contact for nurses & facilities (phone, email, SMS)
- Help nurses onboard, update credentials, and get booked for shifts
- Support facilities with bookings, timesheets, and platform how-tos
- Keep our CRM and admin tidy (your future self will thank you)
- Spot process hiccups, suggest improvements, and help us grow
- Jump in on team huddles, share ideas, and keep the good vibes rolling

About You

- You’re (or have been) a nurse (RN, EN, AIN/PCA)—you get shift life
- People describe you as organised, proactive, tech-curious, and a great communicator
- You love solving problems and making things easier for others
- You’re all about teamwork, kindness, and getting stuff done
- You’re comfy with Macs, Google Suite, and learning new platforms

Why You’ll Love uPaged

Nurse-founded, mission-driven, and values-led

Work with a supportive, fun team (and a founder who gets it)

Real career growth, loads of variety, and no two days the same

Hybrid role—2 days in our Sydney office, the rest from home

Competitive Salary + Super + ESOP after qualifying period

Ongoing training, upskilling, and all the tech you need

Need to Know (The Fine Print, uPaged Style)

We don’t offer sponsorship or hire from overseas.

We don’t do fully remote or interstate roles—Sydney-based nurses only, please

We don’t do clock-watchers, lone wolves, or “that’s not my job” attitudes.

We do value kindness, collaboration, and pitching in (even when it’s not in your job description).

We do believe in transparency, respect, and a zero-tolerance policy for discrimination.

We do expect you to be tech-curious, solution-focused, and ready to grow with us.

If you’re looking for a flexible, supportive, and genuinely fun place to make a difference—and you’re a nurse with a heart for service and a love for people—you’ll fit right in.

Apply now and help us build a better, nurse-powered healthcare future

#J-18808-Ljbffr


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