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Server Engineer
4 weeks ago
Overview
Location: Canberra, Australian Capital Territory, AU, 2600
What you’ll be doing
We're looking for an experienced professional who is passionate about delivering high quality, customer-focused support. You will assist with day-to-day support, patching and updates to ensure optimal performance and reliability for our high-value client. As part of a team you will manage incidents, service requests, changes and problems, providing timely resolution and high-quality updates to records and documentation.
Key Responsibilities
- Support of the server hosting solutions (Windows, RHEL, VMware, and Azure)
- Create and maintain comprehensive documentation, including as-built designs, standard operating procedures, work instructions and knowledge articles
- Provide ongoing support and troubleshooting for application hosting environment issues, minimizing downtime
- Patch and maintain the server hosting environment to ISM requirements
Working Conditions
- Permanent, full-time position
- Mandatory Australian citizen with NV1 security clearance
What will make you successful in this role?
- Exposure to applying security best practices in line with the Information Security Manual (ISM)
- Exceptional troubleshooting and analytical skills
- Strong communication and collaboration abilities
- Experience with ITSM ticketing system (ServiceNow)
- Relevant industry certification
Why is this an exciting opportunity?
Atturra is a dynamic ASX-listed advisory and IT solutions company in Australia, offering a foundation to fulfil your career ambitions. We currently have 1100+ professionals across Australia, New Zealand, Singapore and Hong Kong who use innovation to lead the market.
The Managed Services division provides leading Hybrid IT, Private Cloud, and Connectivity services, backed by decades of industry experience. Our expertise, combined with the strength of our people, positions us as a comprehensive “as-a-service” provider.
Why you’ll love working here
- Culture of possibility – we embrace innovation and foster growth through collaboration and dedication
- Strong company values – camaraderie, innovation, respect and excellence
- Valuable employee benefits – career growth, internal mobility, mentorship, professional development
- Wellbeing and support – employee assistance program, parental leave, and wellbeing initiatives
- Employee referral program and recognition
- Commitment to supporting Australia’s veterans
Atturra is an equal opportunity employer and welcomes applications from all qualified individuals regardless of gender, LGBTQI identity, ethnicity, religion, physical ability, or age.
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