Clinic Coordinator | Mindplace Townsville
8 hours ago
Overview
We are looking for an experienced Front Office Coordinator/Senior Receptionist to join our new Mindplace Townsville practice opening in November 2025. Be at the heart of helping people live longer, healthier, happier lives – this includes both physical and mental health.
Bupa recognises the ever-increasing demand for mental health care and is committed to bridging the gap in service supply by developing a national network of mental health clinics to fulfil our purpose – this network forms a part of Bupa’s future vision and we’re focused on providing accessible, high-quality, and innovative mental health care across Australia, ensuring that clients and patients receive the support they need when it matters most.
Introducing Mindplace, a part of Bupa.
Why Bupa?
- Significant Bupa product and service discounts - up to 40% health insurance discount
- Paid parental leave
- Reward and recognition programs
- Opportunity to build your career with a Global leader in healthcare
- Growth opportunities such as our Future Leaders Program - accelerate your career with Bupa
- Open our second Mindplace clinic, in the heart of Townsville
At Bupa, we’re not just providing healthcare – we’re reimagining it. We believe that with the right leadership and commitment, we can help people live longer, healthier, and happier lives while making the world a better place.
About the opportunity
As a Front Office Coordinator you’ll be benefiting from exceptional development opportunities to take you as far as you want to go.
- Meet and greet patients, providing a great first impression
- Book and amend appointments, answer the phone, update patient records
- Handling payments
- Accessing sensitive information whilst maintaining patient confidentiality
- High-end patient care; building & maintaining relationships with all clients in a friendly & warm manner
- Supporting the clinical team with the smooth running of the practice
Who we’re looking for
- Available to work Monday to Friday in a brand-new Mental Health clinic
- Available to commence employment from first week of November 2025
- Previous receptionist experience in a psychology clinic is desirable
- Studying or have studied Bachelor of Psychology will be highly regarded
- A commitment to delivering high-quality care and service innovation
- Excellent communication and interpersonal skills to engage effectively with clients and colleagues
- Proven track record of strong organisational skills, administrative and time management
- Exceptional communication, interpersonal, customer service skills and strong business acumen
Join us and be part of an organisation that’s fully committed to making a difference. Let’s build the future of mental healthcare together. Apply now and help shape the future of mental health with Bupa.
If you are interested in this opportunity, click now, and /'Apply/'.
To learn more about working at Bupa please visit our website: www.bupa.com.au/careers
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