Communications Support Coordinator

The Royal Children’s Hospital’s (RCH) Vision is “A world where all kids thrive”.

RCH is a cornerstone member of the Melbourne Children’s Campus, partnering with Murdoch Children’s Research Institute, The University of Melbourne Department of Paediatrics and The Royal Children’s Hospital Foundation.

RCH has cared for the children and young people of Victoria for more than 150 years since it was founded in 1870. A full range of paediatrics and adolescent health services are provided plus tertiary and quaternary care for the most critically ill and medically complex patients in Victoria, Tasmania, southern NSW and other states around Australia and overseas. The Hospital has more than 6,000 staff, a budget of $850M, 12 wards and 350 beds. Annually, the RCH has 300,000+ Specialist Clinic appointments, 90,000+ Emergency Department presentations and 20,000 elective surgeries.

RCH enjoys high employee engagement and is committed to staff safety and a positive culture through enactment of our Compact.

About us:

Join a high-performing team at the Royal Children’s Hospital (RCH), where we are dedicated to making a positive impact on the health and well‑being of children. Our Communications and Digital team is small but dynamic, offering a collaborative and innovative environment.

We are looking for a Communications Support Coordinator to streamline, manage and improve administration for the wider team.

The role is a Permanent Full Time, 80hrs per fortnight (incl ADO) position. Classification for this position will range from Grade 3 Level 1 - Grade 3 Level 5, AO31 – AO35, (FTE base salary $74,448.40 to $82,305.60 per annum, plus superannuation, plus salary packaging).

What you’ll achieve:

- Deliver responsive and accurate customer service to internal and external stakeholders.

- Identify and implement improvements in communications workflows and systems.

- Support management of RCH social media communities, and RCH events.

- Maintain and improve team documentation, messaging guides, and filing systems.

What experience you’ll bring:

- Proven ability to deliver high-quality customer service and stakeholder support.

- Strong organisational skills in managing communications requests, content lifecycles, social media community management.

- Event coordination experience, including working with photographers and external partners.

- Administrative expertise in documentation, scheduling, and performance reporting.

- Confidence in managing confidential information and ensuring policy compliance.

Qualifications:

- Relevant tertiary qualification or equivalent experience in administration.

- 6 months–2 years’ experience in administration or communications within large organisations.

- Strong organisational, planning, and administrative skills.

- Skilled in content creation, publishing, and managing communications requests.

- Familiar with digital platforms (social media, websites, email systems).

- Experience in healthcare/government settings and event coordination is a plus.

If this sounds like you, click here for more information.

- Be part of a dedicated and high-performing team making a difference to children, their families, and the wider health sector.

- Opportunity to lead and innovate in a dynamic communications and digital environment.

- Engage with a diverse range of stakeholders, contributing to impactful health communications.

- Supportive and collaborative team culture focussing on improvement, growth and development.

- We offer Salary Packaging

- Work two days from home, three in the Parkville office

- Take advantage of discounted on‑site car parking.

Other requirements:

- Current National Criminal Record Check, or willing to obtain

- Valid Working with Children Check

- Compliance with RCHs “Staff Immunisation - Prevention of Vaccine-Preventable Diseases” procedure.

How to Apply:

To apply, you will need a resume and a tailored cover letter outlining your skills, experience, and suitability for the position in line with the requirements of the position description.

Shortlisting for this position will commence immediately. We encourage you to apply promptly as the advertisement may close early should a suitable applicant be sourced.

For more information about this position please contact Sophia Deans, Strategic Communications Manager Ph:03 934 54619 Email: sophia.deans@rch.org.au.

Why work at the RCH?

RCH enjoys high employee engagement and is committed to staff safety and a positive culture through enactment of our Compact. We offerthe opportunity towork in world‑class facilities, surrounded by Royal Park and only a short tram trip from the heart of Melbourne city.

We also offer discounted staff parking, salary packaging, and an award‑winning health and wellbeing program.

The RCH is committed to a diverse and inclusive workforce. We encourage applications from Aboriginal and Torres Strait Islander people, people from culturally and/or linguistically diverse background, all members of the LGBTQI community and people with disability.

It is a requirement of your employment that you be vaccinated against Influenza annually for Category A and B roles, in compliance with any public health orders in place at the relevant time, unless you have a medical exception in line with those public health orders, which has been accepted by The Royal Children’s Hospital. Applicants will be required to provide their Australian Government Immunisation History Statement, it is a requirement of the RCH to collect, record and hold vaccination information.

It is also a requirement of your employment that you comply with any direction given by The Royal Children’s Hospital that you be vaccinated against, or prove immunity to, any other disease, unless you have a relevant exemption, and offers of employment are conditional on successful completion of background checks including reference checks.

Are you ready to join our team?

Apply online by clicking on the “Apply” button

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