Accounting Manager

At Visory, we're all about empowering businesses to unlock their full potential.

Launched in early 2020, we are a fast growing start up, and we have built Australia and New Zealand's first digital bookkeeping solution that supports small to medium sized businesses.

We supercharge their financial back-office by connecting them to a marketplace of certified Bookkeeping and Payroll Experts, backed by our powerful digital platform of best practice workflows.

The result; clean books, oversight of key financial indicators and freedom from their back-office so they can get back to big picture growth.

💥 How you'll make an impact...

You’ll lead the operational heart of our bookkeeping and payroll function -ensuring accuracy, timeliness, and excellence across every workflow. You’ll bring technical accounting acumen and people leadership together to help our team deliver consistent, high-quality outcomes that empower clients to make smarter business decisions.

If you’re an Accounting or Bookkeeping professional who thrives at the intersection of finance, technology, and leadership -and you’re ready to disrupt traditional accounting delivery- this role is for you.

⚙️ What You'll Be Doing...

Workflow Management

- Manage allocation of workflows across your team, balancing capacity, skill, and deadlines

- Monitor daily workflows and ensure every step meets its SLA

- Identify at‑risk tasks early; re‑allocate or elevate to keep work on track

- Communicate ad‑hoc workflow changes and scope shifts to your team

- Keep workflows up‑to‑date so they accurately reflect the scope, frequency, and deliverables for each customer

Quality Ownership

- Own the technical accuracy and compliance of all work produced under your team

- Review key workflow milestones and submissions

- Track error rates, run root‑cause analysis, and feed insights to Product & Quality teams

Technical Support & Escalations

- Act as first point of contact for technical questions on bookkeeping, payroll, or platform nuances

- Support Business Performance Partners (BPPs) with complex, customer‑facing technical issues—join calls when needed

- Investigate significant errors; craft remediation plans and confirm fixes

People Leadership

- Lead, coach, and develop a team of Bookkeepers and Payroll Officers

- Run regular 1:1s, feedback loops, and performance reviews

- Build clear career pathways and foster a customer‑centric mindset

- Manage Expert performance; address under‑performance promptly

Documentation & Process Governance

- Ensure Experts keep customer documentation, manuals, and process notes current

- Champion consistent process adherence and version control across the team

🔍 We’re looking for someone who has...

- Operational Finance Experience (Finance Manager, Financial Controller, Bookkeeping Manager, etc.) or Public Practice, managing end‑to‑end accounting operations. (CA or CPA qualification is a nice to have)

- Deep technical expertise in bookkeeping, payroll compliance, and accounting controls—with the confidence to review, problem‑solve, and mentor others on complex issues.

- Proven leadership experience, capable of coaching and managing performance across bookkeeping, payroll, or outsourced finance teams.

- Fluency in cloud accounting systems like Xero, MYOB, and integrated tools such as KeyPay, Dext, and ApprovalMax; skilled at troubleshooting and workflow optimisation.

- A process improvement mindset—driven by data, automation, and continuous improvement to enhance accuracy, tighten SLAs, and standardise documentation.

What you'll love about working at Visory...

- Shape the Future of Finance Operations: Play a key role in designing the workflows, tools, and standards that power a category‑defining back‑office platform for SMEs.

- Work at the Cutting Edge of Finance, Product & AI: Collaborate with product, engineering, and data experts to embed automation, streamline processes, and enhance service quality.

- Thrive in a Flexible, High‑Growth Environment: Join a fast‑moving, cross‑functional team that values experimentation, continuous improvement, and genuine work‑life flexibility across Australia and New Zealand.

- Make a Scaled Impact: Leverage your finance and bookkeeping expertise to influence how work is delivered across our entire marketplace—creating better outcomes for hundreds of businesses.

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