Hotel Manager

2 days ago

Warwick, Australia Waymark Hotels Full time

Are you an experienced hospitality leader looking for a new challenge? Join the iconic, heritage-listed Criterion Hotel Warwick and lead our dedicated team in delivering exceptional service and unforgettable experiences in this vibrant regional town.

Located in the heart of the Southern Downs, Warwick is famous for its warm country hospitality and calendar of lively events, including the Warwick Rodeo and Gold Cup Campdraft, the Jumpers and Jazz Festival, and a range of local celebrations that bring the community together. It’s the perfect place to combine a rewarding leadership role with a true taste of regional Queensland life.

About Us:

Situated in the heart of Warwick, the Criterion Hotel is a cherished destination for both locals and visitors. Known for its rich history, charming ambiance, and exceptional service, we take pride in creating memorable experiences for all our guests. At Criterion Hotel, we foster a culture of passion, innovation, and teamwork.

Key Responsibilities:

- Oversee daily operations across all departments, ensuring a seamless guest experience.

- Lead, motivate, and develop a high-performing team.

- Drive revenue growth through innovative strategies, creating unique events and exceptional customer service.

- Manage budgets and financial reporting, ensuring cost controls are in place.

- Ensure compliance with all regulatory and health & safety requirements.

- Foster relationships with the local community and enhance the hotel's reputation.

What We're Looking For:

- Proven experience as a Hotel Manager or in a senior leadership role within the hospitality industry.

- Strong financial acumen and experience in budgeting and forecasting.

- Excellent communication and interpersonal skills.

- Ability to lead by example and inspire your team to deliver excellence.

- A proactive, hands‑on approach with a passion for hospitality.

Mandatory Qualifications:

- RMLV (Responsible Management of Licensed Venues)

- Approved Manager’s License

- Gaming Nomination & License

- Customer Liaison Officer (CLO) certification

- QLD RSA (Responsible Service of Alcohol)

- QLD RSG (Responsible Service of Gambling)

Note: If you do not currently hold all of the mandatory qualifications, you will be required to obtain before commencing.

Join Our Team:

If you’re passionate about hospitality and eager to grow your career in a supportive and unique environment, we’d love to hear from you Apply now with your resume and a cover letter that tells us why you’re the perfect fit for us

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