▷ (Immediate Start) IT Administrator

1 week ago

Council of the City of Sydney, Australia The Aje Collective Full time

Overview

Aje was created in 2008 to translate the effortless Australian lifestyle into fashion. Designed for an elegance grounded in ease, our garments empower our customers to feel relaxed, assured and beautiful. Our company strives to invite freedom of self-expression in each architectural store environment, bringing our customers a confidence and beauty that elevates their every day to an occasion. Join icon fashion house Aje as IT Administrator at our Aje Head Office in Redfern.

Responsibilities

- Provide daily end-user support for hardware, software, and IT systems, ensuring prompt resolution of technical issues to minimize downtime
- Set up, configure, and decommission devices and hardware for new hires and departing staff, including laptops, desktops, mobile devices, and peripherals
- Administer and manage user accounts, permissions, and group policies within Google Workspace and Microsoft 365, including email, file sharing, and collaboration tools
- Oversee the local server room, ensuring servers and network equipment are maintained, monitored, and operating efficiently
- Manage and troubleshoot network infrastructure, including switches, routers, firewalls, and wireless access points, to ensure reliable connectivity and performance
- Implement, monitor, and enforce cybersecurity protocols, including user education, access controls, regular security tests, and incident response procedures
- Maintain comprehensive documentation for IT systems, configurations, and support procedures
- Collaborate with IT leadership to assess new technologies, recommend improvements, and participate in IT projects as needed
- Provide training and guidance to users on IT best practices, security awareness, and efficient use of company systems
- Ensure compliance with organizational IT policies and industry standards.

You will bring

- Proven experience in IT support or system administration roles, preferably in environments using both Google Workspace and Microsoft 365
- Strong knowledge of hardware setup, troubleshooting, and lifecycle management for desktops, laptops, and mobile devices
- Experience managing user onboarding and offboarding, including device provisioning and decommissioning
- Hands-on experience with local server room operations, including server maintenance and monitoring
- Solid understanding of network management, including TCP/IP, DNS, DHCP, and common network troubleshooting techniques
- Demonstrated expertise in cybersecurity best practices and protocols.
- Excellent communication and customer service skills, with the ability to explain technical concepts to non-technical users
- Strong organizational and documentation abilities.
- Degree or diploma in Computer Science, Information Technology, or a related field, or equivalent practical experience.

What do we offer?

- Generous salary packaging
- It is hard not to embrace the Aje style with generous employee discounts, staff wardrobes, pre-order programs, clothing allowances and regular sample sales
- Your growth is our growth, training and development programs are recommended and encouraged
- Celebrate milestones such as, Birthdays with Aje leave benefits
- Access to our comprehensive Employee Assistance Program designed to support your wellbeing
- No key achievement and success goes unnoticed

#J-18808-Ljbffr

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