Customer Service Officer

3 weeks ago

Horsham, Australia YMCA Full time

About the Centre

Coburg Leisure Centre (CLC) is one of six Aquatic and Leisure Facilities within Active Merri-bek. CLC is a year-round facility with a 25-metre heated indoor pool, heated learner's pool and toddler's play pool, spa, sauna and steam room, gym and group fitness classes, as well as child care.

About the Role

As a Customer Service Officer at Coburg Leisure Centre you will be greeting members, responding to enquiries via email, phone or in-person, as well as performing general but important administrative tasks. Our Customer Service Officer's always put the customer experience at the forefront of all interactions with people within the community. Some of your responsibilities will include:

- Provide customers with sales solutions when enquiring about memberships and programs
- Conduct centre tours with prospective members
- Follow up customers and members as required
- Promote available programs and services
- Accurately receipt, process and balance customer payments

This is a casual position and the hourly rate is up to $31.18 per hour + Superannuation + Y Benefits.

About You

With our focus on providing the exceptional customer experience and always providing outstanding customer service, we will be looking for someone who is energetic, can help to create a welcoming environment and enthusiastic about helping and assisting others.

You will be working alongside our other Customer Service Officers, and will also work closely with Duty Managers to ensure smooth service and running of the facility overall.

Qualifications & Experience

- HLTAID009 Provide Cardiopulmonary Resuscitation
- HLTAID011 Provide First Aid
- Previous experience in a similar role will be advantageous

At the Y Victoria, we are committed to empowering all Children and Young People to feel safe and be safe. As such, we ensure that all of our candidates are appropriately screened (including police check, working with children check and reference checks). To learn more about our commitment to safeguarding children and young people visit victoria.ymca.org.au

Benefits

At the Y Victoria, we value our people. Working for us means you’ll enjoy great work/life balance and a range of benefits which improve your wellbeing and help you develop as an individual, such as:

- Flexible working and rostering arrangements
- Opportunities for career development and growth
- Free access to gyms, recreation, and aquatics centres across the state
- Free access to the Virtual Y – online health and wellness

How to Apply

Working for the YMCA is a rewarding and challenging experience for those with a positive attitude, zest for life and who seek to contribute to the bigger picture. Ifthisis you, click the Apply button now.

Y Victoria is an equal opportunity employer committed to diversity and social inclusion. We warmly welcome applications from individuals of all backgrounds.

Y Victoria are proud to be a 2025 Circle Back Initiative Employer, we commit to respond to every applicant.

#J-18808-Ljbffr

  • Customer Service Officer

    1 week ago

    Horsham, Victoria, Australia Skillinvest Full time $194 per year

    Central Horsham locationEnjoy a variety of tasksGet hands-on experience working with a well-respected government teamSkillinvest is seeking a friendly and motivated Customer Service Officer to join our team in a casual part-time role, working with a well-regarded government business. Duties:Respond to customer requests, enquiries and complaintsMaintain and...

  • Casual Customer Service Officer

    4 days ago

    Horsham, Victoria, Australia Horsham Rural City Council Full time $18,200 per year

    Band 4 ($44.27 per hour Inc. Casual Loading)CasualOperating hours are Monday to Friday 08:30 - 17:00.About the RoleAs the first public point of contact to Horsham Rural City Council's Civic Centre, this role is central to delivering exceptional customer service and administrative support. The successful applicant will assist both customers and staff through...

  • Administration Officer

    2 weeks ago

    Horsham, Australia Wimmera Health Care Group Full time $96,000 - $114,000 per year

    Location:Horsham, VIC, AU, 3400Permanent Full Time | 40 Hours per week with Monthly ADOHS1A – HS1 ($27.75 – 29.57 per hour)About the RoleThe Administration Officer provides essential reception, administrative, and clerical support to ensure the effective operation of the Elective Surgery Information System (ESIS). This role is responsible for...

  • Customer Advisor | Horsham | VIC

    3 weeks ago

    Horsham, Australia Bendigo & Adelaide Bank Full time

    It starts here. With Bendigo Bank… and you. We’ve never been ‘just a bank’. Just like you should never be ‘just an employee’. We’re united in our belief that in banking, better can be bigger, and together we’re making it happen. Your role as a Customer Advisor puts you in the driver's seat of our service delivery, giving you the autonomy to...

  • Technical Officer

    4 weeks ago

    Horsham, Australia Cleanaway Waste Management Full time

    About Us Join us at Cleanaway and contribute to making a sustainable future possible, together.We transform waste into resources and renewable energy.When you start to think of waste as a resource, it opens a world of possibilities.As a high-growth, ASX-listed organisation with over 8000 employees, our goal is to be recognised by our customers as the most...

  • Administration Officer

    2 days ago

    Horsham, Australia Wimmera Health Care Group Full time $45,000 - $60,000 per year

    Location:Horsham, VIC, AU, 3400Casual OpportunityHS1A - HS1 | $ $ casual leave loadingAbout the RoleWe are looking for an enthusiastic and dedicated Officer to join our busy Main Reception Team As a key member of the team, you'll play a crucial role in providing clerical support and performing day-to-day administrative duties. This includes reception,...

  • Care Partner Support Officer

    4 days ago

    Horsham, Australia Wimmera Health Care Group Full time $60,000 - $80,000 per year

    Location:Horsham, VIC, AU, 3400About the RoleWe are seeking an enthusiastic Administration Officer to provide effective and coordinated administrative support for participants accessing the Support at Home, Linkages, Commonwealth Home Support Program, and Support for Carers Program. This role plays a vital part in assisting participants and Care Partners...

  • Casual Program Support Officer

    4 weeks ago

    Horsham, Australia Uniting Vic Full time

    Casual Program Support Officer (Admin+) - HorshamJoin to apply for the Casual Program Support Officer (Admin+) - Horsham role at Uniting Vic.TasCasual Program Support Officer (Admin+) - Horsham1 day ago Be among the first 25 applicantsJoin to apply for the Casual Program Support Officer (Admin+) - Horsham role at Uniting Vic.TasGet AI-powered advice on this...

  • Events Officer

    1 week ago

    Horsham, Australia Horsham Rural City Council Full time

    See below the vacancy and the responsibilities as well as the key skills required for the role. Events Officer Horsham, Australia Reference: 6815627 - Band 5 (Commencing at $73K per annum, based on full-time) - Temporary Full Time (6 months) - Flexible working arrangements available Do you thrive in the excitement of event planning? Are you passionate...

  • Horsham – Ambulance Transport Attendant

    3 days ago

    Horsham, Australia Royal Flying Doctor Service of Australia Full time

    Overview Share this content on your favourite social media platform. Provide high-quality patient transport care in your community. Base rate $34.82-$40.18/hr, plus additional benefits. Join RFDS Full-Time positions available at Horsham with salary packaging offered. The Organization Proudly serving Australians since 1928, the Royal Flying Doctor Service...