Workforce and Operations Manager

Take the Lead: Workforce and Operations Manager Opportunity in the NFP Sector

Are you an operational powerhouse with a heart for empowering others? Are you ready to take the next step in an impactful career within the not-for-profit space? Robert Half is delighted to partner with our Central Perth client in recruiting a Workforce and Operations Manager-a pivotal role for a driven professional looking to shape and deliver meaningful outcomes in the vocational care sector.

If you thrive on leading strategy, driving financial performance, and delivering innovative operational solutions, this could be your dream role.

About the Role

As the Workforce and Operations Manager, you will spearhead organisational strategy and operational excellence to ensure high-quality care services and sustainable growth. You will play a crucial leadership role in planning, compliance, and stakeholder engagement, while driving revenue growth and operational efficiencies.

This role offers an ambitious individual the opportunity to make a tangible difference in the lives of the vulnerable in the community, their families, and carers. You'll work at the forefront of innovation in care delivery, collaborating with a passionate team to meet and exceed objectives.

Key Responsibilities

Strategic Leadership & Operational Management

- Develop and execute annual operational plans across all areas of responsibility, ensuring compliance with relevant legislation and standards.
- Undertake data-driven research and provide timely, high-quality reports.
- Collaborate with internal teams to deliver care services that exceed expectations, while maintaining project timelines and budgets.
- Oversee the implementation and execution of a robust Aged Care business plan that aligns with organisations strategic goals.

Stakeholder Engagement

- Build and nurture productive relationships with key stakeholders, maintaining the organisations reputation as a professional and values-driven organisation.

Compliance and Reporting

- Ensure strict compliance with My Aged Care Portal requirements and mandatory reporting obligations.
- Prepare board operational reports, contribute to monthly updates, and support departmental reporting, grant submissions, and tender proposals.

Financial Management

- Develop and oversee annual budgets, ensuring alignment with organisational goals and sustainability.
- Monitor financial performance to identify variances, recommending corrective actions where needed.
- Assist in increasing revenue in line with high-quality service delivery and business sustainability objectives.

What You'll Bring

We're seeking a results-oriented, detail-driven professional with a passion for continuous improvement and delivering impact.

The right candidate will possess:

- Demonstrated ability to create and deliver operational strategies within budget and prescribed deadlines.
- Strong experience in stakeholder engagement, with the ability to confidently represent the organisation to external audiences.
- Exceptional project management, research, and reporting skills to ensure the delivery of high-quality outcomes on time and within scope.
- Financial management experience, including budgeting, forecasting, and preparing financial reports.
- Outstanding communication skills, both written and verbal, to build trust and collaboration across all levels of the organisation.
- Current WA Driver's Licence.

Desirable:

- Previous experience in the aged care, disability, or community services sector.
- Tertiary qualifications in Business, Operations Management, or a related field.
- An understanding of dementia or prior experience working in a care-oriented setting.

What's in It for You?

When you join our client, you join a community united by purpose and possibility. This role offers:

- Purpose-Driven Work: Make a real impact by operationalising strategies that enhance the lives of those is the community.
- Career Growth: A chance to take your career to the next level by overseeing high-impact strategies in a leading NFP organisation.
- Collaborative Environment: Work within an empathetic and dynamic team passionate about delivering exceptional care.

How to Apply

If you're ready to use your leadership and HR expertise to contribute to an organisation with exceptional values and purpose, we'd love to hear from you.

Please submit your application, highlighting your relevant experience and passion for the vocational and not-for-profit space.

Please note your application will be assessed within 5 working days and we will only get in touch with shortlisted applicants.

Robert Half Ltd is committed to equal opportunity and we value diversity at our company. We do not discriminate on the basis of categories protected under local law.

By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: https://www.roberthalf.com/au/en/privacy. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.

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