Recovery Support Worker

Job Category: Community Services and Development

Job Description

What’s the role about?

Being a Recovery Support Worker at Richmind WA is more than just a job—it’s a calling.

You’ll support people navigating mental distress to build independence, reconnect with their strengths, and take steps toward the life they want to live.

This means helping with life skills, offering emotional support, and showing up as a consistent, compassionate presence.

You’ll be part of a supportive team, working in our residential homes—helping people feel safe, seen, and heard.

What does a typical day look like?

- Sharing a cuppa and talking through the day’s recovery goals
- Helping someone practice budgeting, cooking, or transport planning
- Supporting a person in distress with empathy and calm
- Celebrating a small but powerful win (like attending a group activity)
- Logging notes, chatting with your team, or attending a learning session
- Supporting a resident’s family to understand how to walk the recovery journey with them

What makes you a great fit?

You don’t need to be a mental health expert—you just need to care deeply about people and believe in their ability to grow and heal.

Desired Skills and Experience

We’re looking for someone who:

- Has a Cert IV in Mental Health, Community Services, or similar—and experience in mental health
- Is emotionally intelligent, calm under pressure, and values teamwork
- Can support someone through a tough moment, not just a task
- Understands (or wants to learn) recovery-oriented practice
- Has a current driver’s licence and relevant checks (see below)
- Lived experience of recovery (as a consumer, carer or family member) is especially valued here.

You’ll need:

- Cert IV in a mental health or similar and previous experience
- National Police Clearance (under 6 months old)
- Working With Children Check
- First Aid & CPR (HLTAID011, HLTAID010, HLTAID009)
- Valid driver’s licence

We have 3 roles vacant at Ngulla Mia. All rosters are 4 week rotating rosters and all include a range of different shifts, which include days, afternoons, overnights and weekends.

Who are we?

At Richmind WA, we’ve been supporting people on their mental health journeys for over 50 years.

We’re recovery-first, lived experience-led, and proudly Rainbow Tick accredited. We walk alongside people with compassion, courage, and belief in their potential.

Our services are residential, outreach, and everything in between—person-centred, trauma-informed, and inclusive at the core.

Our values

- Living and breathing recovery
- Being brave and exploring
- Listening deeply and learning
- Putting people first
- Being passionate about inclusion and belonging

We work with Elders and First Nations staff to ensure culturally safe supports and value people of every background, identity, and experience.

- Meaningful work, every single day
- Salary packaging up to $18,640 (boosts your take-home pay)
- Two bonus leave days—your birthday + wellbeing leave
- Training, mentoring, and access to LinkedIn Learning
- Four weeks of annual leave (with the option to buy more)
- Free and confidential Employee Assistance Program
- Long service leave after 5 years

Ready to apply?

Click “Apply” with your resume and a short cover letter telling us:

- Why this role speaks to you
- How your values align with ours
- What makes you a great Recovery Support Worker

⏳ We assess applications as they’re received, so don’t wait—we’d love to hear from you.

It takes courageto support someone’s recovery — and even more to believe in your own.

If this sounds like your kind of purpose, we hope you’ll apply

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