Higher Education Account Executive

Job Description

Join the team redefining how the world experiences design.

Hello, hey, g'day, mabuhay, kia ora, 你好, hallo, vítejte

Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point.

Where and how you can work

Our flagship office is in Sydney, Australia, but we've made our way from down under, to a campus in Austin, Texas which is now home to our US operations. You have choice in where and how you work, we trust our Canvanauts to choose the balance that empowers them and their team to achieve their goals.

What you'd be doing in this role

As Canva scales change continues to be part of our DNA. But we like to think that's all part of the fun. So this will give you the flavour of the type of things you'll be working on when you start, but this will likely evolve.

At the moment, this role is focused on:

- Owning the university lifecycle. You'll own strategy, planning, execution, and results within identified universities alongside a Higher Education Advisor to drive additional MAU growth.
- Fostering relationships with university administration. You'll onboard university professors and students via Single-Sign-on and provide strategic sales support to ensure a successful deployment of Canva across multiple campus departments and campus-wide implementations inclusive of students and professors.
- Focussing on the Education community. You'll run a healthy and predictable business that delivers a jointly agreed customer transformation strategy focused on educational outcomes within universities.
- Understanding the Canva user lifecycle. You'll establish close relationships with our passionate community of educators and learners to know first-hand what they need to become successful Canva users.
- Identifying trends and usage patterns. You'll utilize data analysis to inform future product and marketing plans.
- Driving retention and engagement. You'll continuously test, learn, and iterate on our lifecycle strategy at our identified districts to build meaningful and impactful relationships.

You're probably a match if

- You have experience working with the Higher Education market, or you're eager to learn about it. Familiarity with universities and the challenges and opportunities in instructional technology is a plus, but not required. What matters most is your ability to engage confidently with educators and technology specialists to show how Canva can enhance student learning through design and collaboration.
- You're a sales expert. You're comfortable selling education software solutions combined with real-world teaching and instructional technology design in order to drive MAU growth across institutions.
- You thrive in collaborative environments. You enjoy working with different teams, sharing insights, and collaborating cross-functionally to create the best solutions for customers.
- You know how to introduce new technologies. You understand how institutions roll out new student technology and the steps involved in large-scale deployments. Your insights help institutions implement solutions smoothly and effectively.
- You're a clear communicator. You create clarity through your communication by making complex things simple. You can confidently present your ideas and tell a compelling story to customers and the broader team.
- You turn ideas into action. You're a strategic thinker who loves moving from planning to execution. You know how to break down big ideas into practical steps that lead to real impact.
- You have experience engaging online communities. You understand how to build and nurture communities, using social media and other channels to educate and engage audiences.
- You have a growth mindset. You're curious, adaptable, and always looking for ways to improve and learn - while having fun along the way

About the team

At Canva, our Higher Education Account Executive team is dedicated to helping educational institutions of all kinds create stunning visual content that inspires and engages students. Our team consists of experienced sales consultants who have a passion for education and a deep understanding of the unique needs and challenges of higher education institutions.

Our Account Executives work closely with our customers to understand their specific goals and objectives and provide tailored solutions to meet their needs. Whether it's creating beautiful infographics to help students better understand complex concepts, designing eye-catching marketing materials to attract new students, or developing engaging social media content, our team has the expertise to help our customers succeed.

We are committed to building long-term relationships with our customers and providing exceptional customer service every step of the way to help you take higher education institutions to the next level.

What's in it for you?

Achieving our crazy big goals motivates us to work hard - and we do - but you'll experience lots of moments of magic, connectivity and fun woven throughout life at Canva, too. We also offer a range of benefits to set you up for every success in and outside of work.

Here's a taste of what's on offer:

- Equity packages - we want our success to be yours too
- Health benefits plans to support you and your wellbeing
- 401(k) retirement plan with company contribution
- Inclusive parental leave policy that supports all parents & carers
- An annual Vibe & Thrive allowance to support your wellbeing, social connection, office setup & more
- Flexible leave options that empower you to be a force for good, take time to recharge and supports you personally

Check out lifeatcanva.com for more info.

Other stuff to know

We make hiring decisions based on your experience, skills and passion, as well as how you can enhance Canva and our culture. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.

We celebrate all types of skills and backgrounds at Canva so even if you don't feel like your skills quite match what's listed above - we still want to hear from you

Please note that interviews are conducted virtually.

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