Client Project Manager

Join nPlan — build the cities of the future

We’re nPlan, a Series B startup backed by leading investors including GV (formerly Google Ventures) and DeepMind’s founder, Demis Hassabis. Our technology helps the world’s biggest construction projects make faster, more confident, data-driven decisions.

By combining one of the world’s largest datasets of project plans with advanced machine learning, we forecast project outcomes and reduce risk — reshaping how infrastructure gets built.

The Role

We are looking for a first-of-a-kind Client Project Manager to join our Commercial team in Australia.

You’ll drive growth in our strategic engagements, using your expertise in the construction industry to help our clients maximise the value they get from nPlan. With a number of existing key clients in the APAC region, including Chevron, Singapore’s Land Transit Authority and Hong Kong’s Mass Transit Railway, your main responsibility will be to make sure that we efficiently delight these customers and others in the region.

You’ll have autonomy, ownership, and trust from day one, and be working with talented people who care deeply about our mission.

This role is remote-first, though you may be required to travel within the APAC region (up to 3-5 times per year) and internationally for client or team meetings (1-2 times per year).

What We’re Looking For

We’re excited to hear from people who bring curiosity, collaboration, and initiative.

For this role we are looking for:

- Background of min. 2 years in project management, project controls or construction management (or similar in Construction Technology).

- Confident communicator - especially verbally. You are proactive and unafraid to pick up the phone.

- Excellent relationship-building skills and high motivation to delight customers.

- Very strong organisational skills.

- Please mention the word ‘crane’ in your application form

We care more about potential and drive than perfection. If you’re excited by what we’re building, we want to hear from you.

Key Responsibilities

This role exists to ensure we deliver the value to our customers that drives them to renew and expand their use of nPlan.

- Value - deeply understand the needs of each customer and ensure we outperform expectations.

- Commercial - determine areas to expand and improve our offering to the customer, coordinate within account teams for optimum delivery.

- Client engagement and support - build strategy and engagement plans to delight our strategic customers; ensure a seamless journey from customer onboarding to ongoing support; empower customers to self-serve using nPlan, and build and maintain strong relationships at all levels of the client organisation.

Why You’ll Love Working Here

- Competitive salary up to AUD$120k + variable bonus AUD$40k, along with generous equity — when nPlan succeeds, so do you.

- Flexible hours, remote-first.

- Uncapped holiday, private medical insurance, personal learning and development budget, enhanced family and sick leave, and more.

- Room to grow — we’re approaching 50 people and scaling fast.

- Guided by our values: Learn from Everything. Be Radically Truthful. Aim High, Run Fast.

Our Culture

We’re a curious, diverse, and mission-driven team united by a belief that better data can change how the world builds.
We value openness, honesty, and diversity of thought — and believe the best ideas win, no matter where they come from.

Expect openness, collaboration, and balance — plus plenty of social opportunities

Application Process

1. Once you’ve applied, you will hear from us within a week.

2. Interview stages typically include:

- A 30 minute intro chat

- A role-specific interview or assignment

- An interview focusing on our culture and values

- A final stage to test collaboration with our team (on-site or remote)

3. We aim to complete the process within 3–4 weeks but can move faster if necessary.

We want every candidate to have a positive experience — and we’ll keep you informed every step of the way.

Accessibility & Inclusion

We’re committed to building a diverse and inclusive workplace and we welcome applicants from all backgrounds.

If you need adjustments during the hiring process, please let us know.

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