Marketing Coordinator

Job Description

- Join a high performing airline marketing team developing email marketing communications across a number of business verticals.

- Develop best-practice standards in email marketing to optimise customer engagement and experience.

- Grow and develop your career – full time permanent position based at our Mascot Campus.

The Qantas brand reflects the Spirit of Australia, and our marketing and communications team take care in managing how the Qantas Group brands are represented to the world. Taking ownership is critical - whether we’re working individually or as a team, we challenge ourselves to make progress and deliver results. We’ve built a high-performance culture, and you can be sure we’ll hold you to those expectations. You’ll be challenged to make the impossible possible.

We are seeking a motivated and detail-oriented Email Marketing Coordinator to join our dynamic marketing team. This entry-level role is ideal for a recent graduate or someone with 1 to 2 years of experience in digital marketing who is eager to grow their skills in email campaign execution, stakeholder management and performance analysis.

You’ll be responsible for the scheduling, building and optimisation of email marketing campaigns. This will involve liaising with multiple stakeholders and cross‑functional teams. You'll monitor campaign performance and compile reports on key metrics (CTR, open rates, conversions). You'll also perform administrative and supporting tasks to ensure campaigns are delivered on time and of high quality.

Qualifications

- Bachelor's degree in Marketing, Communications, or a related field.

- A recent graduate with internship experience or 1‑2 years experience in digital marketing or email marketing.

- Excellent attention to detail and strong organisational skills

- Strong people skills with a team‑oriented mindset. Demonstrate ability to liaise with multiple stakeholders and cross‑functional teams.

- Excellent written and verbal communication skills.

- Analytical mindset with a curiosity for data and performance metrics.

- Sound understanding of best practice in marketing and digital customer experiences.

- Ability to manage multiple campaigns in a fast‑paced environment and prioritise when required.

- Results‑oriented and can‑do attitude.

- Proficient in Microsoft Office applications and Microsoft 365 tools.

- CMS, email platform, HTML or monday.com (or other workflow tools) experience are desirable.

Why Qantas?

You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully. There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.

Employee Benefits Program

- We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.

- We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave and the option to purchase additional paid leave for eligible employees.

- We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships.

- We’ll support your wellbeing: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan.

Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. By coming to work for us, you’ll be part of an organisation that encourages diversity, supports charities and environmental initiatives. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. Your personal information will be kept confidential in compliance with relevant privacy legislation.

Applications will only be considered for candidates who have the right to work in Australia / New Zealand without restriction or sponsorship.

If you’re up for achieving the impossible, register your interest and we’ll be in touch.

Applications close: Monday 10th November 2025

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