Product Manager

10 hours ago

Council of the City of Sydney, Australia Yojee Full time

About the Role

We are looking for a Product Manager who can translate customer problems into clear, well-structured product requirements and partner closely with engineering to deliver high-quality, scalable solutions. This role sits at the intersection of customer insights, business needs, and technical delivery — perfect for someone who thrives in fast-moving, ambiguity-rich environments.

You will be responsible for defining what we build and why, ensuring the team is aligned, clear, and focused on delivering meaningful outcomes.

Key Responsibilities

Product Strategy & Planning

- Understand customer needs, market trends, and business priorities to shape product direction.

- Maintain and refine the product roadmap for your assigned domain.

- Translate strategy into clear problem statements and measurable outcomes.

Requirements & Documentation

- Create high-quality epics, user stories, acceptance criteria, and supporting artefacts.

- Validate user flows, logic, and edge cases before handoff to engineering.

- Ensure requirements are concise, accurate, and aligned to business goals.

Collaboration & Delivery

- Work closely with engineering, design, and stakeholders to ensure shared understanding of scope and priorities.

- Participate in sprint ceremonies (planning, grooming, standups, retros) and remove blockers where needed.

- Provide timely clarification to engineering and decision-making support during development.

Customer & Stakeholder Engagement

- Conduct customer interviews, feedback sessions, and product discovery activities.

- Partner with Customer Success, Sales, and Operations to understand real-world usage and pain points.

- Communicate product decisions and trade-offs clearly to both technical and non-technical audiences.

Quality & Outcome Ownership

- Ensure features delivered meet functional, technical, and user experience expectations.

- Track success metrics and iterate based on learnings.

- Maintain a high bar for accuracy, validation, and product judgement.

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