Accounts Receivable Associate
4 weeks ago
Who You’ll Be Working For:
Hardware & General is a large, family-owned building and plumbing supplier based in Sydney, Australia. Founded in 1960 by Walter MacGregor, we’ve grown from a single corner store to six locations across Sydney, yet we’ve remained proudly family-run, now in our third generation
Why Work With Us:
- We’re known for our high-quality products, expert staff, and outstanding customer service
- We provide fast, reliable delivery services and expert advice
- Our extensive range includes over 140,000 products, from building materials and plumbing supplies to hardware and renovation essentials
- We operate across six locations: our flagship site in Brookvale (home to multiple specialist sales centres).
What You’ll Be Doing:
- Support the Accounts Receivable team by proactively following up on overdue payments and resolving disputes or complex cases
- Monitor customer accounts for delayed payments and proactively follow up on outstanding balances.
- Investigate and resolve discrepancies related to billing, payments, and customer accounts.
- Ensure compliance with internal policies and external regulations related to financial transactions and credit management.
- Process and allocate incoming payments accurately and promptly - EFT, BPAY, Direct Debit and Credit Card
- Provide reception coverage during staff lunch breaks and annual leave
- Help manage tills and coordinate banking activities.
What You’ll Bring:
- Proven experience in a senior credit, finance, or accounts receivable role
- A strong understanding of credit evaluation, risk mitigation, and collections
- Exceptional communication and negotiation skills
- A hands-on approach and the confidence to take ownership of complex challenges
- A minimum of 3 years' experience in an accounts receivable role.
- Proficiency in accounting software and Microsoft Excel.
- Excellent communication and interpersonal skills.
- Strong attention to detail and well-developed organisational skills.
- Ability to meet tight deadlines.
- Full Australian working rights (no sponsorship available).
What You’ll Get in Return:
- Development opportunities
- Competitive salary and flexible working hours (8 hours between 7 AM and 5 PM)
- Friendly office environment and full IT & HR support.
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