Accounts Receivable Associate

7 days ago

Council of the City of Sydney, Australia Hardware & General Supplies Ltd Full time

Who You’ll Be Working For:

Hardware & General is a large, family-owned building and plumbing supplier based in Sydney, Australia. Founded in 1960 by Walter MacGregor, we’ve grown from a single corner store to six locations across Sydney, yet we’ve remained proudly family-run, now in our third generation

Why Work With Us:

- We’re known for our high-quality products, expert staff, and outstanding customer service

- We provide fast, reliable delivery services and expert advice

- Our extensive range includes over 140,000 products, from building materials and plumbing supplies to hardware and renovation essentials

- We operate across six locations: our flagship site in Brookvale (home to multiple specialist sales centres).

What You’ll Be Doing:

- Support the Accounts Receivable team by proactively following up on overdue payments and resolving disputes or complex cases

- Monitor customer accounts for delayed payments and proactively follow up on outstanding balances.

- Investigate and resolve discrepancies related to billing, payments, and customer accounts.

- Ensure compliance with internal policies and external regulations related to financial transactions and credit management.

- Process and allocate incoming payments accurately and promptly - EFT, BPAY, Direct Debit and Credit Card

- Provide reception coverage during staff lunch breaks and annual leave

- Help manage tills and coordinate banking activities.

What You’ll Bring:

- Proven experience in a senior credit, finance, or accounts receivable role

- A strong understanding of credit evaluation, risk mitigation, and collections

- Exceptional communication and negotiation skills

- A hands-on approach and the confidence to take ownership of complex challenges

- A minimum of 3 years' experience in an accounts receivable role.

- Proficiency in accounting software and Microsoft Excel.

- Excellent communication and interpersonal skills.

- Strong attention to detail and well-developed organisational skills.

- Ability to meet tight deadlines.

- Full Australian working rights (no sponsorship available).

What You’ll Get in Return:

- Development opportunities

- Competitive salary and flexible working hours (8 hours between 7 AM and 5 PM)

- Friendly office environment and full IT & HR support.

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