▷ High Salary: Technology Support Analyst
4 weeks ago
About the role
Village Roadshow Ltd is a leading Australian entertainment company, operating core businesses in Cinema, Movie Production, Film, TV, Digital Distribution and Theme Parks. The people at Village Roadshow are what makes it a vibrant, fun place to work, and we strive to create rewarding and memorable experiences for our customers.
Our team is uniquely positioned providing services to the Village Roadshow Group of companies. This role will sit within the Workplace Services team and located on the Gold Coast at Movie World, supporting Village Roadshow locations across Australia. You’ll be part of a fun and collaborative team for whom Customer Success is at the core of our work
Responsibilities
- Providing a high level of technical support and customer service;
- Delivery of customer-orientated services with high level of communication proficiency;
- Utilising ITSM software & phone queues for interactions, requests, incidents, problem, change and escalations, following ITIL-aligned processes, with particular focus on Service Level Agreements;
- Creation & maintenance of current processes, procedures & knowledge articles to achieve efficient & effective support.
What can you bring
This is a great role for a professional with at least one year of experience in this field, and who is hungry to learn and grow in a fast-paced environment.
- Experience providing desktop support in a large commercial environment;
- Professional communication skills with the ability to communicate with a diverse audience;
- Effective time management skills and attention to detail;
- Customer service experience with a strong focus on excellent service delivery;
- Strong, independent problem solving methodology including root cause analysis
Experience with the following will be an advantage but not essential:
- Office 365, Retail/ POS environments, EFTPOS and peripherals support
- Microsoft Active Directory
- IOS, Windows 10 and 11, Exchange mail connectivity & Exchange 2010/365 Hybrid Mode, MDM.
You’re not expected to have 100% of these skills. A growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.
Benefits
What we offer
In return, we offer a great working environment, ongoing learning and development, health & wellbeing initiatives, as well as regular fun social events. And if you are a entertainment buff, there are plenty of exciting employment benefits to enjoy.
Village Roadshow is proudly an equal opportunity employer. Applicants of all genders, identities and backgrounds will receive consideration for employment and commit, as a circle back employer, to responding to every applicant.
Advertised: 09 Sep 2025 E. Australia Standard Time
Applications close: 23 Sep 2025 E. Australia Standard Time
#J-18808-Ljbffr
-
Gold Coast City, Australia BUSY Ability Full timeEducational Technology and Innovations Officer Posted: 25/09/2025 Closing Date: 27/10/2025 Job Type: Full Time - Permanent Location: Southport Job Category: The BUSY School Our purpose is to make skills, education and employment accessible to every person, so they can create their own world of unbounded possibilities. About The BUSY School The BUSY...
-
Technology Specialist
4 days ago
Gold Coast, Australia Village Roadshow Limited Full time**About Us** Based in iconic Movie World offices, Village Roadshow Pty Ltd is a leading international media and entertainment company operating its core businesses in Cinema, Movie Production, Film, TV, Digital Distribution and Theme Parks. **About the Role** This is an excellent opportunity to join a team of passionate, talented and influential IT...
-
Technology Support Analyst
2 weeks ago
Gold Coast, Australia Village Roadshow Limited Full time**About Us** It all began in 1954 with the first drive-in cinema in Melbourne. Since then Village Roadshow has grown and evolved to become a leading international media and entertainment company with a diverse portfolio of businesses spanning Cinema Exhibition, Film Distribution, Theme Parks and Film Production. Our team is uniquely positioned providing...
-
City of Melbourne, Australia Kmart Group Full timeOverview Senior Business Analyst - Supply Chain Technology (fixed term) Brighter Futures Start Here At Kmart it’s not just what you do, it’s who you are that makes every day living brighter. We’re focusing on being a customer-led, digitally enabled retailer. Our teams are working with really cool tech from AI/machine learning, IoT, cloud first...
-
Ict Business Analyst
3 days ago
Gold Coast City, Australia KASHISH SALES PTY LTD Full timeOverview Position Description – ICT Business Analyst Company: Kashish Sales Pty Ltd Location: Bundall QLD 4217 Position: ICT Business Analyst Salary: $90,000 + Superannuation How to apply If you have required skills and qualifications apply by submitting your resume. Benefits - Competitive salary package with opportunities for progression. - Staff...
-
(High Salary) Systems
3 weeks ago
City of Brisbane, Australia Origin Energy Full timePress Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: - Full time permanent opportunity | CBD Location | Close to Public Transport - Drive innovation in energy with IoT, data, and high-impact platform solutions Join a team that's All Kinds of Useful At Origin, being useful is more than a tagline - it’s how we...
-
▷ (High Salary) Business Analyst
3 weeks ago
City of Melbourne, Australia Toll Group Full time**We do this to better understand how visitors use our site and to offer you a more personal experience. Please see our for more information.**Business Analyst page is loaded## Business Analystlocations: Melbourne: Edinburgh: Wulguru: Wallangarra: Meeandahtime type: Full timeposted on: Posted Todayjob requisition id: R000072868**About Toll...
-
IT Support Analyst
6 days ago
Gold Coast, Australia Technology People Australia Full timeAs the Deskside Support Specialist, you would be responsible for the support and maintenance of ICT Desktop hardware and Level 2 escalations. Start ASAP or within the next week, for a contract until end of April with the high chance of moving into a permanent role within that time. **KEY REQUIREMENTS**: - Track and handle all Level 1/2 incidents and...
-
▷ High Salary: Business Analyst
7 days ago
NSW - Sydney - City & Inner West, Australia GATEWAY BANK LTD Full timeTrusted by its members, Gateway aims to be a challenger to the major banks in an increasingly competitive financial services market. We are a mutual bank, and we work tirelessly to provide a unique customer value proposition. An outstanding opportunity has arisen for a motivated Business Analyst. This role provides vital support to the business by...
-
▷ (High Salary) IT Support Analyst
2 weeks ago
Council of the City of Sydney, Australia Maddocks Full time- Supportive and friendly culture - Opportunities for professional growth - Permanent full-time role in Sydney CBD About us We are a modern Australian law firm with a leading reputation.We focus on exceptional service, operational excellence and beingat the forefront of employee experience. We work closely withAustralian and international businesses,...
