▷ [Urgent] Customer Service Rep- Order Processing / Logistics Coordination

2 weeks ago


Brisbane, Australia Programmed Full time

Overview

We are seeking a highly motivated and detail-oriented individual to join our team as a Customer Service Representative specializing in Order Processing and Logistics Coordination. In this role, you will be responsible for processing customer orders, coordinating shipment logistics, and providing exceptional customer service.

Responsibilities

- Process customer orders accurately and efficiently

- Coordinate with warehouse and shipping teams to ensure timely delivery of orders

- Communicate with customers regarding order status, shipping updates, and any potential issues

- Resolve customer inquiries and complaints in a professional and timely manner

- Work collaboratively with internal teams to ensure seamless order processing and delivery

- Maintain accurate records of customer interactions and transactions

- Assist with inventory management and restocking processes as needed

Qualifications

- Previous experience in customer service, order processing, or logistics coordination

- Strong attention to detail and ability to multitask in a fast-paced environment

- Excellent communication and interpersonal skills

- Proficient in Microsoft Office and other relevant software programs

- Ability to work independently and as part of a team

- Background in supply chain management or related field is a plus

- Respectful and committed attitude towards providing exceptional customer service

If you are a dedicated and customer-focused individual with a passion for order processing and logistics coordination, we would love to hear from you. Apply now to join our team and make a difference in our customers' experience.

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