▷ [Urgent] Customer Service Rep- Order Processing / Logistics Coordination
2 weeks ago
Overview
We are seeking a highly motivated and detail-oriented individual to join our team as a Customer Service Representative specializing in Order Processing and Logistics Coordination. In this role, you will be responsible for processing customer orders, coordinating shipment logistics, and providing exceptional customer service.
Responsibilities
- Process customer orders accurately and efficiently
- Coordinate with warehouse and shipping teams to ensure timely delivery of orders
- Communicate with customers regarding order status, shipping updates, and any potential issues
- Resolve customer inquiries and complaints in a professional and timely manner
- Work collaboratively with internal teams to ensure seamless order processing and delivery
- Maintain accurate records of customer interactions and transactions
- Assist with inventory management and restocking processes as needed
Qualifications
- Previous experience in customer service, order processing, or logistics coordination
- Strong attention to detail and ability to multitask in a fast-paced environment
- Excellent communication and interpersonal skills
- Proficient in Microsoft Office and other relevant software programs
- Ability to work independently and as part of a team
- Background in supply chain management or related field is a plus
- Respectful and committed attitude towards providing exceptional customer service
If you are a dedicated and customer-focused individual with a passion for order processing and logistics coordination, we would love to hear from you. Apply now to join our team and make a difference in our customers' experience.
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