System Trainer

.System Trainer page is loaded## System Trainerlocations: Darra, QLD: AU Tullamarinetime type: Full timeposted on: Posted Yesterdaytime left to apply: End Date: February 28, 2026 (30+ days left to apply)job requisition id: JR62632--We’re a market leader in glazing and automotive services, known for our commitment to **quality**, **innovation**, and **customer satisfaction**. At O’Brien, you’ll join a team that values collaboration and continuous improvement.Join **O’Brien**, Australia’s trusted name in glazing and automotive services, and take on a pivotal role as our **Best Practice Trainer**. This is your opportunity to **design impactful training programs**, **optimise processes**, and **leverage technology** to deliver exceptional customer experiences and boost team performance.This position can be based in Queensland, New South Wales or Victoria.**Why you’ll love this role:*** **Make an impact** – Define and embed best practice across a national division* **Career growth** – Build a long-term future with a leading brand* **Flexibility** – Deliver training both face-to-face and online* **Collaborative culture** – Work with managers, technical experts, and support teams nationwide* **Innovative environment** – Use ERP systems (simPRO) to streamline operations**Your key responsibilities:*** Collaborate with the Business Improvement Lead and key stakeholders to review and refine processes in response to operational and customer needs.* Design and deliver engaging **face-to-face and online training programs**, guidelines, and support tools for new starters, skill refreshers, and system updates.* Partner with the Glazing Solutions Manager and Glazing Solutions Trainer to align training programs.* Leverage ERP (simPRO) capabilities to streamline processes and improve customer experience.* Provide simPRO Help Desk support and assist with core upgrade testing and safe transitions.* Develop effective support tools and reporting to improve compliance and performance.* Identify and implement remedial actions in partnership with managers.* Support broader business improvement projects as required.**What we’re looking for:*** Experience in training design and delivery* simPRO experience highly regarded* Strong communication and stakeholder engagement skills* Training & Assessment qualification preferred* Change management experience* Advanced Microsoft Office skills* Analytical mindset and drive for results* **Influence and innovate** – Help define and embed best practice across a national division* **Career growth** – Work with a supportive team and develop your long-term career with O’Brien* **Flexibility** – Deliver training both face-to-face and online* **Impactful work** – Your efforts will improve profitability, employee engagement, and customer satisfaction* **Collaborative culture** – Work with managers, technical experts, and support teams across the country--If you meet the above criteria and you’re seeking a rewarding career with a nationally recognised household brand, then we would love to hear from you. **Apply Now**At , we put our customer at the heart of everything that we do, serving more than 360,000 Customers each year, 24 hours a day, 7 days a week, 365 days a year. O'Brien is also part of, worldwide leader in vehicle glass repair, replacement and recalibration services, operating in 40 countries across 6 continents**Privacy:** To review and consider your application, O'Brien collects personal information. To understand what is collected and why, carefully review the Applicant Privacy Notice presented during your online application and/or review our and .**Agencies:** O'Brien does not accept unsolicited resumes or outreach from recruiting agencies. Absent a signed agreement and approval from O'Brien to submit candidates to a specific requisition, we will not approve payment to any third party.
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