Junior IT Technician

2 weeks ago

Newcastle, New South Wales, Australia Hamilton Barnes Associates Limited Full time
Ready to start a career in IT with a growing technology leader?

Join a dynamic international consultancy and solutions provider with a strong presence across Europe, delivering innovative IT services, cloud solutions, and digital transformation projects. With a reputation for technical excellence and a commitment to empowering businesses through technology, the company continues to grow and invest in the next generation of talent.

The team is hiring a Junior IT Technician to support day-to-day IT operations, troubleshoot technical issues, and assist in maintaining secure, high-performing systems. This role is ideal for someone looking to gain hands-on experience while developing a strong foundation in IT support.

Make your next move. Apply now.

Key Responsibilities

- Provide Level 2 support to clients, troubleshooting and resolving complex IT issues in a Windows environment.
- Manage and support Microsoft 365, Active Directory, Azure, and SharePoint environments.
- Configure and troubleshoot networking equipment, including routers and switches.
- Work closely with clients to understand their IT needs and provide tailored solutions.
- Collaborate with the team to ensure the successful delivery of IT services and projects.
- Maintain up-to-date knowledge of industry best practices and emerging technologies.

Requirements

- Australian Citizenship / Permanent Residency
- Proven experience in a Level 1/2 Support role, preferably within an MSP environment.
- Strong knowledge of Windows operating systems and Microsoft suite (365, Active Directory, Azure, SharePoint).
- Experience with networking equipment such as routers and switches (desirable)
- Excellent problem-solving skills and ability to work under pressure.
- Strong communication skills and ability to work effectively in a team.
- Relevant IT certifications are highly desirable.

Benefits

- Hybrid working arrangements (Chippendale, Sydney).
- A supportive and collaborative working environment with a focus on work-life balance.
- Opportunities for professional development, including paid certifications.
- A great working culture where contributions are valued.

Salary

- Competitive salary based on experience

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