Business Improvement Officer

3 weeks ago

Canberra, ACT, Australia Aboriginal Health Council of Western Australia Full time
Full-Time 2 year Term Contract | Location: Yass, NSW (within easy reach of Canberra) | Closes: 21.9.25 | Strategise, Develop, Deliver

Yass Valley Council is seeking a proactive and organised Business Improvement Officer to focus on supporting continuous improvement across the organisation. This new position is an opportunity to enhance Council's service delivery, operational efficiency, and strategic alignment through supporting business improvements and implementation of the financial sustainability roadmap. Yass Valley, located in the heart of the Southern Tablelands, offers the perfect balance of country living and access to metropolitan amenities. With a vibrant community, growing economy and proximity to Canberra, it's an ideal place to live, work and lead.

About the Role

- Reporting to the Senior Business Improvement Officer, you will:
- Support systems thinking, performance measurement, and business improvement across teams, departments and directorates;
- Support the delivery of Council's service review program ensuring alignment with strategic priorities to improve service delivery, reduce costs, and/or increase revenue.
- Liaise with consultants engaged for technical deep dives, ensuring quality and delivery of meaningful insights and tangible outcomes that support Council's improvement objectives.
- Track and draft reports on financial and non-financial benefit realisation.
- Oversee reporting on financial and non-financial benefit realisation.

What We Offer

- A supportive workplace culture committed to innovation and improvement
- An inclusive culture where all our people are valued and equal employment opportunity, diversity and differences are respected
- Health and Wellbeing program - annual flu vaccinations and injury prevention program.
- Access to confidential Employee Assistance Program (EAP) service for you and your family

About You

- You hold a relevant business or project related qualifications and/or demonstrated relevant experience.
- You have experience in service planning, strategic analysis, project management, or business improvement within a complex organisation.
- You have the proven ability to support high-impact projects involving multifaceted stakeholder groups, with a strong grasp of project management and financial acumen.
- A commitment to fostering a culture performance, innovation, and strategic alignment.

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